Job Description

Years of Experience

3 - 8 years

Workplace Type

On-site

Seniority Type

Senior

Industry

Transportation/Trucking/Railroad|Logistics and Supply Chain

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Skills

HR IntegrationHR SystemsVendor ManagementSaaSWorkday

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Riya Warik

Talent Advocate at WhiteCrow

Description

About our client

Our client is an American multinational shipping & receiving and supply chain management company founded in 1907. Operating in more than 220 countries and territories, they are committed to moving the world forward by delivering what matters. Beginning as a small messenger service and a $100 loan, they now have more than 500,000 users around the globe. They are a transportation and logistics leader, offering innovative solutions to customers, big and small. They understand and appreciate their responsibility to help build safer, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

Job description

Overview:

• This position performs research on, designs, develops, and implements current and future global Human Resources Systems/Integrations and delivers project related documents (i.e., requirements documents, design documents, request for proposal, test case development etc.).
• This position collaborates with organizational stakeholders, internal and external Information Technology (IT) groups, vendors, and senior management to establish and implement systems and processes that reduce errors and improve efficiency.

• Provision/trouble shoot systems access for HR Shared Services employees (BPO) to various applications.
• Offboards and removes user access.
• Works with vendors and internal systems owners on access requests.
• Configures Software as a Service (SaaS) solutions in partnership with IT and external vendor(s).
• Manages test scripts and defects.
• Reviews and analyzes recurring issues to identify possible problem triggers and best resolution.
• Supports security and internal/external systems audits and ensures system access meets compliance.
• Manages reported production issues though help desk case management tool and works with internal work groups and external vendors on resolutions.
• Evaluates impact of new and modified applications/integrations to determine their effect on existing applications and works with IT to coordinate conversions of existing applications.
• Maintains foundational data in HR Systems (Job Profiles, Department IDs, Cost Centers, etc.)
• Conducts user audits to validate correct system access.

• Bachelor\'s degree or international equivalent

• Previous HR Systems experience with SaaS solutions (Workday) or HR functional knowledge of HR processes.
• Ability to support global time zones as needed for systems testing and releases.

WhiteCrow