Job Description

Job ID:

40799 |

Location:

Airoli, Maharashtra, India



This role ensures timely and accurate delivery of HR transactional services, resolving employee inquiries and managing requests through the ticketing system. It supports key HR processes including data maintenance, payroll and benefits activities, and global HR service delivery tasks to maintain service quality and operational efficiency.

Responsibilities

Resolve employee inquiries through the ticketing system with timely follow-ups, closure, and minimal escalation.

Maintain accurate employee data and support HR transactions across payroll, time, benefits, and global HR processes.

Provide direct support via email and phone while ensuring a positive employee experience.

Assist with HR process execution, documentation, compliance reporting, and continuous improvement initiatives.

Collaborate with HR teams to ensure standardized and aligned HR service delivery.

* Contribute to system updates, knowledge database maintenance, and support HR program rollouts as required.