We are seeking an enthusiastic HR Recruiter to manage the complete rider lifecycle, focusing on sourcing, hiring, onboarding, and retention for our logistics/quick commerce operations.
Key Responsibilities:
Source riders using online and offline channels (referrals, field sourcing, job portals, walk-ins).
Convince potential riders by clearly explaining the benefits of joining the company, including the payout structure, model details, and growth opportunities.
Conduct rider interviews and evaluations according to company standards.
?Maintain a strong pipeline to meet daily/weekly rider targets.
Clearly explain job expectations, payout calculations, rental models, working hours, and performance requirements to riders.
Address rider concerns related to payouts, shifts, deposits, vehicle usage, or hub conditions.
Build and maintain positive and professional relationships with riders. Collect, verify, and upload rider KYC documents (Aadhaar, DL, PAN, Bank details, etc.).
Ensure timely completion of onboarding formalities, agreement signing, and ID creation.
?Conduct induction sessions to educate riders about SOPs, company policies, and hub processes.
?Coordinate with Fleet Executives and City Heads for a smooth handover of EVs and equipment.
Maintain accurate daily records of rider sourcing, interviews, selections, and onboarding.
Update rider trackers, MIS reports, and daily hiring dashboards.
Follow up with candidates on pending documents, joining timelines, and onboarding progress.
Understand reasons for rider dropouts and work with operations teams to address gaps.
?Identify and appropriately escalate challenges related to facilities, behaviour, or payouts.
?Support initiatives aimed at reducing attrition and ensuring rider satisfaction.
Required Skills:
Job Summary: verbal communication in Hindi & Gujarati (additional languages are a plus).
Strong convincing and negotiation abilities.
Ability to confidently handle field recruitment and ground-level challenges.
Basic MS Excel & Google Sheets skills for data recording.
Knowledge of rider payouts, delivery models, and the EV industry is preferred but not mandatory.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Work Location: In person
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