Job Description

We are looking for a Recruitment associate to join our team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging.

Position

HR Practitioner Shift: Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Work from office Rotational week offs 6 days work from office

Responsibilities:

Make outbound calls to the candidate and motivate them to complete job application. Schedule/reschedule first day of work for the employees and sharing necessary information. Review application form and make sure all the details are filled appropriately. Handle inbound calls and resolve candidates' queries. Respond to candidates queries over email/text. Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Provide excellent experience to the candidates. Maintaining a quality score of 90% and above throughout. Escalate issues and seek advice when faced with complex issues/problems Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data

Requirements:

Excellent communication skills (verbal and written). An ability to handle sensitive and confidential information. Agile and flexible with work schedule. Logical and analytical thought process. Willing to work in any US shift (EST/CST/MST/PST). Willing to work in rotational shifts and rotations week off as and when required

Eligibility Criteria:

Either Fresher Graduate/PG (year 2024 or 2025) or upto 1 year experience in the same domain.

Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Schedule:

Rotational shift
Language:

English (Required)
Work Location: In person