Job Description

HR Ops Employee Data Management (EDM)

Location : Bengaluru

Exp Range - 2 to 8 yrs

Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only

Overview:

The HR Shared Services Specialist provides comprehensive HR support to employees and managers across the organization. This role is responsible for handling a variety of HR inquiries and transactions related to employee lifecycle processes, ensuring efficient and accurate service delivery while maintaining compliance with company policies and legal regulations. This role requires a strong customer service orientation, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

Responding to employee and manager inquiries regarding HR policies, procedures, benefits, payroll, and other related topics via phone, email, and ticketing system.

Processing HR transactions, including new hires, terminations, promotions, transfers, and changes in compensation or benefits.

Maintaining accurate employee data in the HRIS (Human Resource Information System).

Supporting benefits administration, including enrollment, changes, and inqu iries.

Assisting with onboarding processes for new hires, including paperwork completion and system access.

Generating reports and analyzing HR data as needed.

Participating in HR projects and initiatives.

Ensuring compliance with all applicable laws and regulations.

Maintaining confidentiality of sensitive employee information.

Continuously improving HR processes and service delivery.

Collaborating with other HR team members to ensure seamless service delivery.

Creating and updating knowledge base articles and FAQs.

Basic to Strong knowledge of HR principles, practices, and regulations.

Experience with HRIS systems (e.g., Workday, PeopleSoft, ADP).

Excellent customer service and communication skills (written and verbal).

Strong attention to detail and accuracy.

Ability to prioritize and manage multiple tasks effectively.

Proficiency in Micros oft Office Suite (Word, Excel, PowerPoint).

o Ability to work independently and as part of a team.

Location

Bengaluru

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

383532

Desired Skills

Human Resource
Desired Candidate Profile

Qualifications

: BACHELOR OF COMMERCE