Job Description

Job Title:

Human Resource Operations Executive

Company Name

: Accenture (Payroll through Joules to Watts)

Job Type:

6-Month Contract (extendable based on performance)

Location:

Bangalore ,Mumbai & Pune

Work Mode:

Work from Office (WFO)

Night Shift:

Rotational (Aligned to US Time Zones- 5.30 to 2.30 am)

Work Days:

Rotating week (Mon-Fri, Tue-Sat, or Wed-Sun)

Key Responsibilities

Handle incoming HR queries via phone, email, and chat Accurately log all interactions into HR systems (e.g., ServiceNow) Support onboarding and rehiring processes Guide users on using self-service HR tools and portals Follow data privacy (GDPR) and security protocols Conduct proper identity and document verification Make follow-up calls when necessary Keep documentation (DTPs, Knowledge Base, SharePoint) up to date Maintain attendance and adhere to HR policies Deliver excellent service to avoid complaints and escalations

Experience

Freshers: Welcome to apply Experienced : Preferred if background in HR or BPO support All candidates must submit previous employment documents (if applicable)

Salary & Pay Details

(6month contract -Full time-WFO)

Experienced: 56000(Must provide previous company documents) Freshers- ₹25,000

Note: Salary is processed by Joules to Watts on behalf of Accenture.

Interview Process

1. Versant Test - Minimum score: 60

2. Communication/Discussion (CD) Interview

3. Operations Interview

NIGHT SHIFT

Job Type: Full-time

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

Commuter assistance Life insurance Provident Fund
Education:

Bachelor's (Preferred)
Shift availability:

Night Shift (Preferred)
Work Location: In person