Job Description

Job Title:

Human Resource Operations Executive

Company Name:

Accenture (Payroll through Joules to Watts)

Job Type

: 6-Month Contract (extendable based on performance)

Location:

Bangalore & Mumbai

Work Mode:

Work from Office (WFO)

Shifts:

Rotational (Aligned to US Time Zones)

Work Days:

Rotating week (Mon-Fri, Tue-Sat, or Wed-Sun )

Job Purpose

To support HR operations by handling employee and candidate queries through calls, emails, and chats. This role focuses on recruitment support, document verification, and resolving HRrelated concerns with accuracy and professionalism.

Key Responsibilities

Handle incoming HR queries via phone, email, and chat Accurately log all interactions into HR systems (e.g., ServiceNow) Support onboarding and rehiring processes Guide users on using self-service HR tools and portals Follow data privacy (GDPR) and security protocols Conduct proper identity and document verification Make follow-up calls when necessary Keep documentation (DTPs, Knowledge Base, SharePoint) up to date Maintain attendance and adhere to HR policies Deliver excellent service to avoid complaints and escalations
Experience

Freshers: Welcome to apply Experienced (up to 3 years): Preferred if background in HR or BPO support All candidates must submit previous employment documents (if applicable)

Salary & Pay Details Experience Level CTC (
per month)

Freshers -

25,000

( 6-month contract, full-time, WFO) 0 - 6 months (with documents)-

28,000

( Must provide previous company documents) 7 months - 3 years -

30,000-
35,000

(Based on experience and document validity)

Note: Salary is processed by Joules to Watts on behalf of Accenture.

Interview Process

1. Versant Test - Minimum score: 60

2. Communication/Discussion (CD) Interview

3. Operations Interview

Job Types: Full-time, Fresher

Pay: ₹192,395.24 - ₹1,109,093.72 per year

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person