Job Description

Job Title:

Human Resource Operations Executive

Company Name

: Accenture (Payroll through Joules to Watts)

Job Type:

6-Month Contract (extendable based on performance)

Location:

Bangalore & Mumbai

Work Mode:

Work from Office (WFO)

Shifts:

Rotational (Aligned to US Time Zones)

Work Days:

Rotating week (Mon-Fri, Tue-Sat, or Wed-Sun)

Key Responsibilities

Handle incoming HR queries via phone, email, and chat Accurately log all interactions into HR systems (e.g., ServiceNow) Support onboarding and rehiring processes Guide users on using self-service HR tools and portals Follow data privacy (GDPR) and security protocols Conduct proper identity and document verification Make follow-up calls when necessary Keep documentation (DTPs, Knowledge Base, SharePoint) up to date Maintain attendance and adhere to HR policies Deliver excellent service to avoid complaints and escalations

Experience

Freshers: Welcome to apply Experienced (up to 3 years): Preferred if background in HR or BPO support All candidates must submit previous employment documents (if applicable)

Salary & Pay Details

Freshers- ₹25,000 6-month contract, full-time, WFO 0 - 6 months (with documents)- ₹28,000 Must provide previous company documents 7 months - 3 years -
30,000-
35,000 Based on experience and document validity

Note: Salary is processed by Joules to Watts on behalf of Accenture.

Interview Process

1. Versant Test - Minimum score: 60

2. Communication/Discussion (CD) Interview

3. Operations Interview

NIGHT SHIFT

Job Types: Full-time, Fresher

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person