Job Description

: HR Officer

Location

: Multi-Branch (Head Office and All 6 Slimiphy Fitness Centres)

Reporting To

: Chief Executive Officer (Kishan Bhai)

Department

: Human Resources

Employment Type

: Full-Time

Role Objective

:
To manage recruitment, onboarding, training, employee records, and branch audits while ensuring compliance with Slimiphy's policies, fostering a positive workplace, and supporting client-facing staff to deliver exceptional service.

Key Responsibilities

Recruitment and Screening

Screen resumes and conduct initial interviews for roles like therapists and receptionists. Coordinate with branch Counsellors to identify staffing needs monthly. Post job ads on platforms like Indeed and local job boards.

Onboarding and Training

Conduct onboarding sessions to explain Slimiphy's policies, culture, and SOPs. Organize role-specific training (e.g., client handling for telecallers, machine use for therapists). Monitor training completion and assess staff readiness within 1 week of joining.

Policy Communication

Explain Slimiphy's HR policies (e.g., leave, grooming, code of conduct) to new hires. Address employee queries on policies within 24 hours. Ensure 100% policy compliance through regular checks and audits.

Record Management

Maintain employee records (joining date, documents, leaves, salary) in HR software. Track client-facing staff performance (e.g., attendance, client feedback) monthly. Update records for staff exits and ensure smooth offboarding.

Branch Audits and Compliance

Conduct monthly audits of branch operations to ensure adherence to SOPs, grooming standards, and workplace policies. Verify compliance with health, safety, and grooming standards across all branches. Report audit findings to the CEO and collaborate with branch managers to address non-compliance issues.

Key Result Areas (KRAs)

KRA

Key Metric / Goal

Recruitment Efficiency

Fill 90% of open positions within 2 weeks of posting.

Onboarding Completion

Ensure 100% of new hires complete onboarding within 3 days.

Policy Compliance

Achieve 98% compliance with HR policies and SOPs monthly.

Record Accuracy

Maintain 100% accurate employee records, updated daily.

Training Effectiveness

Achieve 90% staff satisfaction with training programs (survey-based).

Branch Audit Performance

Achieve 95%+ compliance in monthly branch SOP and grooming audits.

Actionable Steps to Achieve Results

Use a standardized screening checklist to evaluate candidates quickly. Schedule onboarding within 24 hours of hiring and follow a structured agenda. Conduct weekly record audits to ensure data accuracy in HR software. Organize monthly training refreshers to reinforce SOPs and client service skills. Hold bi-weekly meetings with Counsellors to align staffing with branch needs. Perform monthly branch audits using a standardized checklist, focusing on SOP adherence, grooming, and safety compliance, and submit reports to the COO within 48 hours.

Qualifications

Education: Bachelor's degree in HR, Business Administration, or related field. Skills: Strong organizational and record-keeping skills. Excellent communication and interpersonal skills. Proficiency in HR software and Microsoft Office. Knowledge of labor laws, fitness industry HR practices, and audit processes. Ability to conduct thorough compliance audits and enforce standards.
Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Schedule:

Day shift
Work Location: In person