Shovona Hospitality and Restaurants LLP is a reputed and growing name in the food and hospitality industry, operating multiple restaurants across Kolkata. We take pride in maintaining high standards of service, food quality, and professionalism. Our success is driven by our people -- and we are looking for a capable and experienced
HR Manager
to lead our human resources operations across all outlets.
Position Overview:
The
HR Manager
will be responsible for handling end-to-end HR operations, employee relations, recruitment, compliance, and staff welfare for all restaurant outlets under the company. The role demands strong leadership, communication, and people management skills, along with regular outlet visits to ensure smooth HR functioning, discipline, and staff satisfaction.
Key Responsibilities:1. Recruitment & Staffing
Manage the full recruitment cycle -- from manpower planning, sourcing, screening, and interviewing to onboarding.
Coordinate with outlet managers to understand staffing needs and maintain optimum manpower strength.
Organize induction programs for new employees and ensure smooth joining formalities.
2. HR Operations & Administration
Maintain employee records, attendance, leave data, and personal files.
Prepare and process payroll with accuracy and compliance.
Ensure adherence to company HR policies and standard operating procedures across outlets.
Monitor punctuality, grooming, and discipline of all restaurant staff.
3. Employee Relations & Grievance Control
Act as a bridge between management and employees to maintain a healthy work culture.
Regularly visit outlets to interact with staff, understand concerns, and resolve grievances promptly.
Counsel employees on workplace behavior, performance, or interpersonal conflicts.
Take disciplinary action where required, ensuring fairness and compliance with company policy.
Build trust among staff through transparent communication and employee engagement activities.
4. Outlet Visits & HR Audits
Conduct
regular outlet visits
to assess staff performance, attendance, grooming, and adherence to HR policies.
Identify operational or behavioral issues at the outlet level and report findings to senior management.
Provide on-ground HR support during busy hours, staff shortages, or urgent employee concerns.
Ensure uniformity in HR standards across all restaurant branches.
5. Training & Development
Identify training needs based on performance and outlet feedback.
Conduct sessions on grooming, hygiene, communication, and teamwork.
Monitor training effectiveness and maintain skill development records.
6. Compliance & Legal Responsibilities
Ensure statutory compliance with PF, ESIC, Gratuity, Minimum Wages Act, and other labor laws.
Maintain up-to-date documentation for inspections and audits.
Prepare HR reports and share regular MIS updates with management.
7. Performance Management
Implement appraisal systems and evaluate staff performance periodically.
Recommend promotions, transfers, or disciplinary actions as needed.
Develop retention strategies and employee motivation initiatives.
Desired Skills & Qualifications:
Bachelor's or Master's Degree in Human Resource Management or related field.
Minimum
6-7 years of HR experience
, preferably in the
hospitality, food service, or restaurant industry.
Strong understanding of labor laws, compliance, payroll, and manpower planning.
Excellent communication, leadership, and conflict management skills.
Must be proactive, field-oriented, and comfortable with frequent outlet visits.
Proficient in MS Office and HR management software.
Job Type: Full-time
Pay: ₹30,000.00 - ₹60,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Work Location: In person
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