Job Description

Key Responsibilities:

1.

KRA/KPI Design & Implementation

Design, standardize, and align KRAs and KPIs for all roles and departments across the organization. Conduct role-mapping and job analysis in coordination with functional HODs. Regularly review and revise performance metrics in line with business goals.
2.

SOP Creation & Optimization

Create detailed and department-specific Standard Operating Procedures (SOPs). Ensure consistency, clarity, and alignment in all SOPs with operational objectives. Train departmental teams on SOP usage and adherence.
3.

Performance Management System (PMS)

Design, implement, and manage a comprehensive PMS aligned with KPIs. Drive the performance review process - goal setting, mid-year reviews, and annual appraisals. Analyze performance trends and suggest performance improvement plans.
4.

Organizational Reporting Structure

Define clear reporting relationships and escalation matrix for all roles. Restructure or refine reporting hierarchies as per business expansion or changes. Prepare organizational charts and keep them updated as per staffing changes.
5.

Analytics & Strategic HR Reporting

Generate insights from performance and HR analytics to support leadership decisions. Prepare monthly, quarterly, and annual HR dashboards related to PMS, KRA/KPI adherence, and team structures.

Key Skills & Competencies:

Strong understanding of KRA/KPI frameworks (SMART goals, OKRs, Balance Scorecards, etc.) Excellent knowledge of PMS tools and methodologies SOP drafting and process mapping capabilities Strong analytical and critical thinking abilities Expertise in using Excel, HRMS tools, and organizational design software (e.g., OrgChart Now, Lucidchart) Exceptional communication and collaboration skills

Preferred Qualifications:

MBA/PGDM in HR or Organizational Development Certification in Performance Management/HR Analytics (Preferred) Experience in setting up PMS or OD frameworks in mid to large-sized organizations
Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹65,000.00 per month

Benefits:

Flexible schedule Leave encashment Life insurance Paid sick time
Work Location: In person