Job Description

Role: HR Manager

Experience:

5-8 Years

CTC:

upto ?9 LPA

Industry:

Media / OTT / Digital Content

Team Handling:

2 Junior HR Executives

Reporting To:

Executor / Founder / CEO

KRA 1: Strategic Workforce Planning & Hiring Excellence

Objective:

Build and scale high-quality teams aligned to OTT business goals

Responsibilities:

Translate business plans into quarterly and annual hiring roadmaps Manage hiring for content, tech, marketing, finance, and leadership roles Drive employer branding across digital hiring platforms Ensure candidate experience aligned with media/startup expectations

KPIs:

Hiring TAT adherence ?

90%

Offer-to-joining ratio ?

85%

Critical role vacancy ageing ?

45 days

90-day retention rate of new hires ?

90%

Hiring manager satisfaction score ?

4/5

KRA 2: HR Operations & Process Excellence

Objective:

Ensure smooth, compliant, and scalable HR operations

Responsibilities:

Oversee onboarding, confirmation, exits, and full employee lifecycle Maintain accurate HR documentation, employee files, and MIS Coordinate payroll, attendance, and leave management Implement HR systems, SOPs, and process automation

KPIs:

Onboarding SLA adherence ?

95%

Payroll error rate ?

1%

Exit process closure within

30 days

(100%) HR documentation accuracy ?

99%

Employee query resolution TAT ?

48 hours

KRA 3: Performance Management & Capability Development

Objective:

Drive accountability, performance culture, and role clarity

Responsibilities:

Design and execute OKR / KPI-based performance management system Ensure timely goal setting, reviews, and annual appraisals Support managers in feedback and performance conversations Drive performance improvement plans (PIPs)

KPIs:

PMS cycle completion on schedule -

100%

Goal clarity score from employees ?

4/5

PIP success rate ?

70%

Performance review quality rating by leadership ?

4/5

KRA 4: Employee Engagement, Culture & Retention

Objective:

Build a high-performance, creative, and retention-focused culture

Responsibilities:

Design engagement initiatives suited for creative & tech talent Act as employee grievance redressal point Track attrition trends and implement corrective actions Strengthen company values, culture, and internal communication

KPIs:

Overall attrition rate ?

Industry benchmark

Critical talent attrition ?

8-10% annually

Engagement survey score ?

75%

Grievance resolution within

7 working days

(100%) Participation rate in engagement programs ?

80%

KRA 5: Compliance, Policy & Risk Management

Objective:

Ensure statutory, legal, and governance compliance

Responsibilities:

Ensure adherence to labor laws, POSH, and statutory filings Draft, review, and implement HR policies and code of conduct Manage HR audits and external consultants Ensure IP protection and confidentiality clauses

KPIs:

Zero statutory non-compliance incidents POSH training coverage -

100% employees

Audit observations closure rate -

100% within timeline

Policy awareness score ?

90%

KRA 6: HR Leadership & Team Effectiveness

Objective:

Build a capable, high-performing HR team

Responsibilities:

Lead, mentor, and review performance of 2 Junior HRs Delegate responsibilities and ensure delivery quality Upskill team members in recruitment, operations, and compliance Improve overall HR service efficiency

KPIs:

Junior HR productivity score ?

85%

Reduction in HR escalations ?

30% YoY

Internal stakeholder satisfaction score ?

4/5

Team attrition -

0% / minimal

KRA 7: HR Analytics & Leadership Reporting

Objective:

Enable data-driven people decisions

Responsibilities:

Track and present HR dashboards and metrics to leadership Analyze trends in attrition, hiring cost, and performance Recommend actionable improvements based on data

KPIs:

Monthly HR MIS accuracy -

100%

Dashboard delivery within

5 working days

of month end Actionable insights adopted by leadership ?

70%

Qualifications & Experience

MBA / Postgraduate qualification in Human Resources 5-8 years of core HR experience, preferably in media, digital, tech, or startup environments Prior experience in managing a small HR team Strong knowledge of Indian labor laws and HR best practices

Key Skills & Competencies

Strong communication and stakeholder management skills High integrity and confidentiality Ability to work in a fast-paced, evolving environment Hands-on, structured, and solution-oriented mindset

Why Join Us?

Opportunity to build HR from the ground up in a growing OTT brand Exposure to creative, tech, and business leadership High ownership and impact role
Job Type: Full-time

Pay: Up to ?900,000.00 per year

Benefits:

Paid sick time
Work Location: In person