Minimum 10-15 years in HR operations preferably in a Retail organisation
Preferred Age:
35-45 years
Role Overview
The HR Manager will oversee all human resource functions across the retail and production network -- including store staff, warehouse teams, kitchen staff, and head office employees. The role involves end-to-end responsibility for recruitment, onboarding, payroll, compliance, and employee engagement, ensuring that the organisation maintains a motivated, disciplined, and value-driven workforce.
Key Responsibilities1. Recruitment & Staffing
Plan and execute recruitment for retail outlets, warehouse, kitchen, and support functions.
Build a pipeline of reliable and skilled manpower for expanding store operations.
Conduct interviews and coordinate with store managers and department heads for final selection.
Manage onboarding and induction of new employees with clear communication of company values and policies.
2. Attendance, Payroll & Compliance
Supervise attendance tracking across outlets and units; ensure timely data collection from stores.
Process monthly payroll accurately and coordinate with accounts for disbursement.
Manage statutory compliance -- PF, ESI, Gratuity, Bonus, Shops & Establishments Act, etc.
Maintain and update all employee records, ID cards, and documentation.
3. Employee Engagement & Retention
Conduct orientation sessions, store-level team meetings, and employee recognition programs.
Address staff concerns, grievances, and interpersonal issues sensitively and promptly.
Promote a healthy, respectful, and safe work environment across all units.
Implement retention initiatives and ensure a positive employee experience.
4. Performance & Policy Management
Coordinate with store heads for periodic performance appraisals and goal setting.
Standardise HR policies across outlets and ensure fair implementation.
Provide HR insights to management on productivity, attendance patterns, and manpower costs.
Enforce discipline, punctuality, and workplace ethics in a constructive manner.
5. Exit Management & Documentation
Handle resignations, relieving formalities, and full-and-final settlements smoothly.
Conduct exit interviews and identify patterns in attrition.
Ensure timely clearance of dues and handover of responsibilities.
Key Skills & Attributes
Strong people management skills suited to retail and frontline workforce.
Ability to engage with staff at all levels -- from sales executives to management.
Knowledge of HR statutory requirements and labour laws applicable to retail.
Excellent communication and conflict resolution skills.
Proficiency in MS Excel, HRMS tools, and Google Workspace.
Balanced approach -- empathetic yet firm in enforcing processes.
Education
Graduate or Postgraduate in Human Resources / Business Administration.
Additional certifications in Labour Laws or Payroll Management will be an added advantage.
Reporting To
MD
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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