Job Description

Key Responsibilities


1. Recruitment & Onboarding
Drive end-to-end hiring for corporate roles (jewellery design, marketing, merchandising, IT, operations, stock management) and retail roles (sales associates, store managers, visual merchandisers). Build strong talent pipelines through networking, job portals, social media, and employee referrals. Design and manage the onboarding process to ensure new hires feel welcomed, aligned, and productive quickly.



2. HR Systems & Structure
Set up HR processes, including recruitment tracking, employee documentation, appraisals, and leave management systems. Draft clear and concise job descriptions, KPIs, and reporting structures for each role. Maintain compliance with employment laws and company policies.



3. Communication & Culture
Act as the bridge between management and team members, ensuring clear, empathetic communication. Create initiatives that foster collaboration, ownership, and brand alignment across departments. Plan engagement activities, training workshops, and internal recognition programs that reflect values.



4. Performance & Growth
Develop and implement performance evaluation frameworks. Identify training and development needs across departments. Partner with leadership to align HR strategy with business objectives and growth plans.



5. Employee Relations
Handle grievances, conflicts, and employee issues with fairness and sensitivity. * Ensure all team members feel supported, valued, and aligned with the brand's mission.