Aspect Bullion & Refinery Pvt. Ltd. is engaged in refining, retail, and trading of precious metals and bullion. With a retail presence in Zaveri Bazaar -- one of Mumbai's leading jewellery hubs -- we combine legacy craftsmanship with modern operations.
Role Overview
The Retail HR Manager will lead the full spectrum of HR functions for our retail operations. You will manage recruitment, employee relations, performance management, compliance, and talent development specifically for our showroom teams, refinery staff, and administrative support. You will be a strategic partner to business leaders, driving workforce planning, culture, and HR processes in a fast-paced, high-value retail environment.
Key Responsibilities
Talent Acquisition & Onboarding
Forecast hiring needs for showroom staff (sales associates, cashiers, supervisors), back-office, and refinery personnel. Recruiting Resources+1
Design and implement recruitment strategies (walk-ins, referrals, portals) to attract high-quality talent. Recruiting Resources
Lead onboarding, induction, and orientation programs tailored to retail and refinement staff.
Performance Management
Develop and maintain performance appraisal systems (quarterly/annual) aligned with business goals. iimjobs.com
Train showroom managers to conduct fair, effective performance reviews.
Use HR metrics (turnover, retention, cost-per-hire) to identify areas for improvement. Recruiting Resources
Employee Engagement & Relations
Act as a point of contact for employee grievances, conflicts, and disciplinary issues; mediate and resolve. Mintly
Implement staff engagement programs, recognition schemes, and team-building initiatives.
Build a positive retail work culture that reflects the brand's values and business objectives.
Compensation & Benefits / Payroll Compliance
Manage compensation plans, incentives for sales staff, and reward programs (especially around peak retail periods). Recruiting Resources
Oversee payroll coordination, statutory compliance (PF, ESIC), and Shops & Establishment Act reporting. vmjewellery.com
Benchmark roles (showroom, refinery, admin) against industry standards to ensure competitive pay.
Training & Development
Assess training needs across retail & refinery operations (product knowledge, sales, compliance). Mintly
Design and deploy learning modules; run induction refresher programs.
Track training effectiveness and link to sales performance or job proficiency.
HR Strategy & Planning
Develop HR initiatives aligned with the company's retail growth objectives, especially for the Zaveri Bazaar showroom.
Build a robust talent pipeline (for key retail roles and refinery operations), including succession planning.
Use HR metrics & dashboards to present insights to senior management, helping drive data-driven decisions.
Legal & Statutory Compliance
Ensure compliance with labor laws pertinent to retail (Shop Establishment Act), refinery, and manufacturing (if applicable). iimjobs.com+1
Maintain accurate and up-to-date HR records, contracts, attendance, and leave documentation. Recruiting Resources
Coordinate with legal or external consultants for audits, inspections, or statutory filings.
HR Systems & Reporting
Implement or manage HRIS / HRMS for attendance, payroll, recruitment.
Generate and maintain HR reports (attrition, hiring pipeline, training ROI). Adzuna
Use data to identify workforce trends and recommend improvements.
Required Qualifications & Skills
Education:
Bachelor's / Master's in Human Resources, Business Administration, or equivalent.
Experience:
5-8 years of HR experience, preferably in
retail, jewellery, or luxury goods industry.
Industry Knowledge:
Familiarity with jewellery retail operations, high-value inventory, compliance, and luxury retail workforce dynamics is a plus.
Excellent communication and interpersonal skills
Empathetic, but firm approach to conflict resolution
Strategic thinking & business partnering
Cultural sensitivity and respect for legacy craftsmanship
Technical Skills:
Proficiency in HRMS / HR software
Microsoft Office suite (Excel, PowerPoint)
Legal Knowledge:
Good understanding of relevant labor laws.
INTERESTED APPLICANTS CAN CONNECT ON 7977992180 OR CAN MAIL ME AT poojazala@aspect.global
Job Type: Full-time
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
Commuter assistance
Flexible schedule
Leave encashment
Paid sick time
Paid time off
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.