Job Description

Job Overview

We are looking for an experienced

HR Manager / Senior HR Manager

with a

strong BPO recruitment background

, where

80% of the role focuses on recruitment

and

20% on HR operations

. The ideal candidate should be target-driven, hands-on, and capable of managing high-volume hiring for BPO voice and non-voice processes.

Key Responsibilities

Lead

end-to-end BPO recruitment

for Voice. Handle

bulk & lateral hiring

for Call Center / BPO roles Source candidates through

job portals (Indeed, Naukri), social media, referrals, and walk-ins

Conduct

screening, interviews, and final selection

Meet

daily / weekly / monthly hiring targets

Coordinate with clients / internal stakeholders for manpower requirements Maintain recruitment MIS, tracker reports, and hiring dashboards Build and manage a team of recruiters (for Senior HR Manager role) Employee onboarding and documentation Offer letter, appointment letter, and joining formalities Attendance, leave, and basic payroll coordination Employee grievance handling and engagement activities HR policy implementation and compliance support

Required Skills & Qualifications

Proven experience as

HR Manager / Sr HR Manager in BPO recruitment

Strong knowledge of

voice & non-voice hiring

Experience in

high-volume hiring / mass recruitment

Excellent communication and people-management skills Good knowledge of

job portals & recruitment strategies

Ability to work under targets and tight timelines

Preferred Candidate Profile

Experience in

domestic BPO recruitment

Exposure to

recruitment team handling

Immediate joiners preferred
Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹80,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person