Job Description

(JD)

Job Title:

HR Manager - Hospital Operations

Location:

Jammu, J&K

Hospital Size:

100 Beds | ~300 Employees

Reporting To:

Hospital Director / COO

Role Summary

The HR Manager will manage end-to-end HR operations for the hospital, ensuring optimal staffing, statutory compliance, workforce discipline, and employee engagement to support high-quality patient care.

Key Responsibilities

A. Recruitment & Workforce Planning

Recruit doctors, nurses, paramedics, technicians, administrative and support staff. Maintain staffing levels for OPD, IPD, ICU, Emergency, Diagnostics, Pharmacy, and Admin. Build local and regional recruitment pipelines.

B. Onboarding & Training

Implement structured onboarding programs for all categories of staff. Coordinate mandatory training on SOPs, patient handling, infection control, safety, and compliance.

C. Shift, Attendance & Payroll Coordination

Prepare and monitor shift rosters, especially for ICU, ER, and night shifts. Track attendance, leave, overtime, and absenteeism. Coordinate with accounts for timely and accurate payroll processing.

D. Performance Management

Define KPIs for medical and non-medical staff. Support department heads in appraisals, promotions, and corrective actions.

E. Employee Relations

Handle grievances, conflicts, and disciplinary matters. Implement retention and engagement initiatives suitable for the local workforce.

F. Compliance & Documentation

Ensure compliance with Indian labor laws, J&K regulations, PF, ESI, and healthcare norms. Maintain employee records, contracts, and HR policies.

G. HR Reporting

Provide monthly HR dashboards on manpower, attrition, absenteeism, training, and compliance.

Qualifications

MBA / Master's in HR, Business Administration, or Healthcare Management preferred. Minimum 4 years HR experience; hospital or healthcare HR experience preferred. Strong understanding of labor law compliance and hospital HR operations.

Final Consultant Recommendation

For a 100-bed hospital in Jammu, the HR Manager must be positioned as an

operational stability and risk-control role

, not just an administrative function. A strong HR professional will improve staff discipline, reduce attrition, ensure compliance, and directly enhance patient service quality.

Job Type: Full-time

Pay: ₹48,000.00 - ₹51,000.00 per month

Work Location: In person