Job Description

Hi All,
We are having urgent opening with one of our client in Ecommerce industry for HR Manager @ Gurgaon.
Job Title :- HR Manager
Job Loaction :- Gurgaon
Key Responsibilities:
Talent Acquisition & Workforce Planning:

• Lead recruitment strategies for various roles, from technical positions to customer service and warehouse operations.
• Develop and manage workforce planning to support the companys growth, ensuring we have the right talent in place.
• Oversee onboarding programs to ensure new hires are integrated smoothly and align with our company culture.

Employee Relations & Engagement:

• Foster a positive and inclusive work environment by implementing employee engagement initiatives and addressing any workplace concerns.
• Act as a trusted advisor to employees and management, providing guidance on HR policies, procedures, and best practices.
• Plan and execute team-building activities and engagement programs to increase employee morale and retention.

Performance Management & Development:

• Manage performance appraisal processes to ensure continuous feedback and development for employees.
• Identify training needs and coordinate learning and development programs to upskill employees and build a talent pipeline.
• Work closely with managers to establish and track clear performance goals aligned with business objectives.

Compensation & Benefits:

• Oversee compensation structures and ensure competitive salary and benefits packages to attract and retain top talent.
• Partner with finance and leadership to manage payroll and benefits administration efficiently and accurately.
• Conduct market research to stay updated on industry trends and propose enhancements to benefits offerings.

Compliance & Policy Management:

• Ensure compliance with local labor laws and eCommerce industry regulations.
• Develop, update, and communicate HR policies and procedures, ensuring employees are aware and informed.
• Handle any disciplinary actions and resolve employee issues with sensitivity and confidentiality.

Strategic HR Initiatives:

• Collaborate with leadership to identify HR priorities that support business growth and scale effectively.
• Use data analytics to assess HR metrics, such as turnover and engagement, to drive informed decisions and strategic changes.
• Implement HR technologies and digital solutions that enhance the employee experience and streamline processes.

Qualifications:

• Bachelors degree in Human Resources, Business Administration, or related field. Masters degree or HR certifications (e.g., SHRM, PHR) is a plus.
• 5+ years of HR experience, with at least 2 years in a managerial role, preferably in the eCommerce or tech industry.
• Strong knowledge of labor laws, HR best practices, and compliance requirements within the eCommerce sector.
• Excellent communication, interpersonal, and problem-solving skills.

If interested please send updated resume on gareema.awasthi@cielhr.com.