Job Description

Role Description

This is a full-time on-site role based in Surat for a Human Resources Manager at a growing textile company specializing in e-commerce marketplace operations. The HR Manager will lead and manage the HR function while supporting a dynamic workforce involved in textile production, order fulfillment, e-commerce operations, and customer service.

The role involves overseeing end-to-end recruitment, building strong HR processes, and ensuring compliance with labor regulations relevant to manufacturing and e-commerce environments. The HR Manager will focus on employee relations, performance management, training, and cultural development to support business growth across online marketplaces.

Key Responsibilities

Lead the HR department and oversee HR operations for production, warehouse, office, and e-commerce teams. Manage full-cycle recruitment and onboarding for roles across textile production, quality control, marketplace operations, and support functions. Develop and implement HR policies tailored to a manufacturing + e-commerce business setup. Ensure compliance with labor laws, factory regulations, and workplace safety norms. Manage employee relations, grievance handling, attendance/shift management, and disciplinary processes. Drive performance management, goal setting, and appraisal processes. Implement training programs focused on workplace skills, safety, leadership, and e-commerce operational efficiency. Support workforce planning and succession planning for key operational roles. Collaborate with management to align HR strategies with business objectives and operational needs, especially for marketplace growth (Amazon, Flipkart, Myntra, etc.). Maintain and improve HRIS systems, employee records, payroll coordination, and reporting.
Qualifications

Strong proficiency in Recruitment, Talent Acquisition, and Onboarding, especially for manufacturing and e-commerce roles. Knowledge of Employment Laws, Factory Compliance, and HR Policies relevant to textile and warehouse operations. Strong skills in Employee Relations, Conflict Resolution, and Workforce Management. Experience in Performance Management, Skill Development, and Succession Planning. Ability to design and deliver Training & Development programs for diverse teams (production, warehouse, e-commerce operations). Excellent communication, leadership, and organizational skills. Proficiency in HR software, HRIS tools, and Microsoft Office. Bachelor's degree in Human Resources or a related field; HR certification is a plus. Prior experience in a textile / manufacturing / e-commerce company is highly preferred.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Work Location: In person