Job Description

Key Responsibilities:

Recruitment & Staffing:

Manage end-to-end recruitment for all departments (Head Office, F&B, Kitchen Staff, Admin, etc.). Develop sourcing strategies to attract and retain talent for both blue-collar and managerial roles. Conduct interviews and manage onboarding & induction programs.

Employee Relations & Engagement:

Act as a point of contact for employee grievances, resolving conflicts professionally. Implement employee engagement programs to improve retention and motivation. Promote a healthy and collaborative work environment.

Training & Development:

Identify training needs and implement learning & development programs. Conduct regular workshops on customer service, compliance, grooming, and hospitality standards. Support career growth and succession planning initiatives.

Performance Management:

Oversee appraisal processes and support managers in setting KPIs. Ensure fair and transparent performance evaluations. Implement reward and recognition programs.

Compliance & Policies:

Ensure compliance with labor laws, statutory requirements, and hospitality industry regulations. Develop, update, and implement HR policies and SOPs. Maintain employee records and HRMIS with accuracy.

Administration & HR Operations:

Manage payroll inputs, leave & attendance systems. Oversee HR documentation, contracts, and employee handbooks. Support audits and compliance checks.

Qualifications & Skills:

Bachelor's/Master's degree in Human Resources, Business Administration, or related field. 8-10 years of HR experience (preferably in the hospitality industry). Strong knowledge of labour laws, compliance, and HR best practices. Excellent communication, interpersonal, and conflict-resolution skills. Ability to work in a fast-paced, service-driven environment. Proficiency in HR software, MS Office, and payroll systems.
Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?50,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person