SkyBook Global(TM) is a Travel BPO & Digital Marketing, Web Development company based in Kozhikode. We specialize in providing innovative Travel Outsourcing & Travel Consulting Services, including Travel Accounting Services, Travel Call center, Travel Audit, Travel Operations, Customer Support for Travel companies, Digital Marketing for Travel, and Web Development. Our goal is to deliver exceptional solutions that enhance the travel experience for our clients and their customers.
Job Responsibilities
Managing the end-to-end recruitment process, including job posting, sourcing candidates, conducting interviews, and making job offers.
Collaborating with Department Managers to understand their staffing needs and requirements.
Onboarding new employees and facilitating orientation programs.
Addressing employee concerns, disputes, and grievances.
Promoting a positive and inclusive work culture.
Overseeing performance appraisal processes and providing guidance to managers and employees.
Monitor the check-in and check-out times of the employees on a regular basis to identify patterns of lateness or absenteeism and analyze the trends and address them proactively.
Developing and updating HR policies and procedures.
Administering employee compensation and benefits programs.
Conducting salary surveys and analyzing market trends to ensure competitive pay scales.
Identifying training needs and coordinating employee training and development programs.
Evaluating the effectiveness of training initiatives.
Implementing strategies to boost employee engagement and morale.
Organizing employee recognition programs and events.
Ensuring a safe and healthy work environment.
Identifying high-potential employees and implementing talent management programs.
Collecting and analyzing HR data to provide insights for decision-making.
Maintaining employee records, including personnel files and attendance records.
Managing documentation related to HR processes.
Staying up-to-date with employment laws and regulations.
Ensuring the organization's HR practices align with legal requirements.
Conducting exit interviews and managing the offboarding process for departing employees.
Utilizing HR software and systems for tasks like payroll processing and data management.
Facilitating effective communication between management and employees.
Qualification:
Graduated (BBA/MBA Specialized in HR or Equivalent)