Manage the full recruitment lifecycle, including sourcing, interviewing, and hiring candidates across multiple functions.
Develop and implement recruitment strategies to attract top talent in finance, operations, risk management, sales, and customer service.
Partner with department heads to understand workforce requirements and ensure timely hiring.
Oversee the onboarding process to ensure smooth integration of new employees into the organization.
Employee Relations & Engagement
Act as a trusted point of contact between employees and management to address queries, conflicts, and grievances.
Design and execute employee engagement initiatives to boost morale, satisfaction, and retention.
Conduct regular feedback sessions, surveys, and engagement activities to monitor workplace culture.
Ensure compliance with HR policies, legal requirements, and organizational values.
Travel across company branches to interact with employees, conduct HR audits, resolve issues, and strengthen engagement at the ground level.
Performance Management
Drive and oversee the performance appraisal process, aligning it with company goals.
Support managers with effective feedback delivery, coaching, and goal-setting practices.
Identify employee training and development needs, recommending relevant programs.
Implement performance improvement plans for underperforming employees and monitor progress.
Qualifications & Skills
Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
Proven experience in HR management, with strong exposure to talent acquisition, employee relations, and performance management.
Willingness to travel frequently to company branches as part of the role.
Excellent communication, interpersonal, and conflict resolution skills.
Strong organizational and problem-solving abilities.
Ability to work collaboratively with leadership and employees at all levels.
Job Type: Full-time