Job Description

Want to be a bswifter

At bswift we've been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.



We're looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!



The People Generalist will be responsible for collaborating across the People team to provide a broad range of people related services and serves as a first point of contact for team members regarding policies, programs, and processes. This role provides process-related support for general people activities, including onboarding, team member inquiries and relations, . The role is integral to creating positive team member experience and ensuring the people processes align with departmental and organizational objectives.



This role is in our Bangalore, Karnataka, India location and requires in-office work.

Key Responsibilities:

Onboarding:

Assist with the onboarding process to ensure that new team members have a smooth transition into the organization.

Ensure data received from Application Tracking System (ATS) to Paybooks updated accordingly.

Offboarding:

Track and process exit of team members by coordinating with the leader and relevant departments (IT, People Team, etc.)

Prepare Exit Paperwork, coordinate Exit Survey and Exit interviews, collect feedback.

Maintain a record of offboarding activities to ensure accurate tracking and reporting for future reference.

Team Member Relations:

Managing day-to-day People Operations, leading our People channels of communication inboxes.

Serve as a point of contact for team member inquiries and concerns, resolving issues as they arise. Consults and escalates to People Business Partners when needed.

Partner with People Business Partners and/or leaders in supporting business operations

Build strong partnerships across the organization to ensure successful collaborations with the People Team and all team members.

Support team member engagement initiatives and foster a positive workplace culture.

Conduct and summarize pulse checks/focus groups with individuals or small groups

Performance Management:

Assist with the administration of performance review and goal setting processes.

Support tracking of all performance management, assist with performance improvement plans and warnings.

Compliance/Audit:

Ensure the organization complies with local, state, and federal employment laws.

Maintain team member records electronically and via paper when needed, handle People audits, files, file requests, and generating ad hoc reports.

Develop and manage Standard Operating Procedures for the People Team

Qualifications:

Bachelor's degree in human resources, Business Administration, or related field.

5-7 years of experience in HR or a related role.

General knowledge of HR practices, employment laws, and regulations.

General knowledge of Benefits administration

General knowledge of Leave of Absence practices and laws.

Strong interpersonal, communication, and problem-solving skills.

Proficiency with HRIS systems and Microsoft Office Suite with intermediate excel skills a plus.

bswift experience is a plus

HR or Benefits certification (e.g., PHR, SHRM-CP) is a plus.

Prior employee relation skills, involuntary terminations and/or engaging in difficult conversations is preferred

Key Competencies:

Excellent organizational and multitasking skills.

Ability to work in a fast-paced, team-oriented environment.

Strong ethical standards and high attention to detail.

Ability to handle confidential and sensitive information with professionalism.

Ability to work independently, autonomously and knowing when to consult with subject matter experts

Ability to multi-task and work in many different general areas, taking work direction from multiple areas, with the ability to prioritize work

Why Join bswift

At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member's unique contributions.

Benefits of Working at bswift:

Comprehensive Health Benefits

: Medical, Accidental and Term Life Insurance coverage to support your wellness and that of your family.

Competitive Compensation

: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.

Hybrid work-model:

With flexible working hours

Retirement Savings Plans

: Options like Provident Fund and Gratuity to help you plan for a secure financial future with employer contribution

Professional Development

: Opportunities for career growth, including training and access to resources to support your career progression.

Supportive Culture

: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.

Employee Wellbeing Initiatives

: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

Make an Impact

: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.

At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We

Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to

Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.



bswift has been regularly named one of Chicago's Best and Brightest Companies to Work For, as well as one of the Nation's Best and Brightest Companies to Work For year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.


If you have what it takes to join our award-winning culture, we'd love to hear from you!