Job Description

Job Purpose

To support the execution and monitoring of the Performance Management System (PMS), ensuring accurate KPI tracking, data maintenance, and appraisal process coordination.

Job Responsibilities

? Design KRAs and KPIs aligned with organizational objectives and role-specific deliverables.

? Ensure real-time execution and monitoring of Key Performance Indicators (KPIs) for assigned departments, verifying data input accuracy to maintain process integrity.

? Facilitate the operational flow and execution of annual appraisal cycles within the Performance Management System (PMS).

? Collect and meticulously organize performance metric data, generating preliminary dashboards and analyses to identify trends or skill gaps for management review.

? Manage the functional inputs for KPI tracking systems, providing necessary data standardization and supporting automation efforts using tools like Google Sheets.

? Regularly review KRAs and KPIs to track progress, validate data accuracy, and ensure timely updates.

? Document and ensure adherence to Standard Operating Procedures (SOPs) related to PMS, compensation calculations, and operational efficiencies at the ground level.

? Actively monitor and update employee KPI documentation whenever new, regular work tasks are assigned to ensure measurement alignment.

Role Requirements

Knowledge

? Knowledge of KRA/KPI frameworks and the complete PMS cycle.

? Understanding of appraisal processes, performance tracking, and data accuracy standards.

? Knowledge of dashboard creation, metric interpretation, and performance trend analysis.

? Understanding of workflow automation tools, Google Sheets functions, and data structuring.

? Knowledge of SOP documentation practices related to PMS and compensation workflows.

Skills

? Skilled in designing KRAs and KPIs aligned with organizational goals.

? Strong ability to monitor KPIs, validate data, and ensure real-time updates.

? Skilled in analyzing performance metrics and preparing preliminary dashboards.

? Effective in managing KPI tracking systems and supporting automation processes.

? Ability to document, train, and maintain SOPs across PMS and operational activities.

Attributes

? Detail-oriented with strong focus on data accuracy and process integrity.

? Analytical mindset with the ability to identify trends, gaps, and deviations.

? Process-driven with disciplined documentation and structured workflow management.

? Proactive in updating KPIs and aligning measurement with evolving responsibilities.

? Clear communicator with strong coordination ability across teams and stakeholders.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person