Job Description

HR Executive - Technical Support (Payroll Management Software)

Location:

Satara, Maharashtra

Company:

Inventive Infotech

Job Type:

Full-Time | Regular / Permanent

Experience:

1 year (Freshers can apply)

Take your payroll skills to the next level -- manage complex payroll systems and grow with Inventive Infotech!

About Inventive Infotech

Inventive Infotech is one of the leading software companies in Western Maharashtra, delivering innovative and reliable software solutions to a wide range of clients. Our team is dedicated to quality service, client success, and continuous growth.

Position Overview

We are hiring an

HR Executive - Technical Support

to assist our clients in using our

Payroll Management Software

effectively. This role involves client support, software troubleshooting, and applying HR knowledge to help clients process payrolls accurately and efficiently.

Key Responsibilities

Provide timely and effective technical support for Payroll Management Software. Respond to client inquiries and troubleshoot software issues via phone, email, or remote support. Guide clients through payroll processes, compliance requirements, and HR-related functionalities. Handle calculations related to salary structure, deductions (PF, ESIC, PTax), and overtime. Support clients with setting up and implementing HR policies in the system. Manage software usage on desktops and mobile devices, resolving technical issues as needed. Maintain accurate records of client interactions, feedback, and resolutions.

Required Skills & Qualifications

Excellent verbal and written communication skills. Confident in using computers and mobile devices. Strong numerical and calculation abilities. Basic understanding of HR policies, payroll compliance, and statutory laws. Ability to handle client queries efficiently and maintain a helpful attitude. Quick learner, with the ability to adapt to software tools and updates.

Eligibility

Minimum 1 year of experience preferred, but freshers with strong communication and HR understanding are welcome to apply. Candidates must be able to work from the Satara office and commit to a minimum of 1 year.

What We Offer

On-the-job training and continuous learning opportunities Exposure to real-time HR and payroll processes Supportive and growth-oriented work environment Competitive salary and performance-based growth

Join us and be a part of a tech-driven team where your HR expertise meets real-world impact!

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?12,000.00 per month

Benefits:

Paid sick time
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Application Question(s):

If selected, how soon would you be able to join our team? This role requires a minimum commitment of 1 year. Are you willing to commit to this job for at least one year?
Education:

Bachelor's (Preferred)
Experience:

HR: 1 year (Preferred) total work: 1 year (Preferred)
Language:

Hindi (Preferred) English (Preferred)
Location:

* Satara, Maharashtra (Required)