At Placidway, we are on a mission to simplify and humanize cross-border healthcare. Our rapidly growing platform connects patients with healthcare providers worldwide, improving access to quality care. As we continue to scale, we are looking for a highly motivated HR Specialist to join our People team. This role is vital in supporting full-cycle recruiting, enhancing HR operations, and developing people programs that help drive our mission forward in a remote, fast-paced environment.
What You'll Do:
Talent Acquisition & Onboarding
Post open roles across job boards and networks, managing candidate pipelines.
Screen resumes, conduct structured phone and video interviews, and perform reference checks.
Coordinate job offers, contractor paperwork, and new-hire onboarding processes.
Performance & Development
Coordinate the performance review cycle, managing calendars, forms, and calibration support.
Facilitate feedback documentation and maintain accurate employee records.
Create and update training materials, and deliver both new-hire and refresher training sessions.
HR Operations & Payroll
Collect and validate payroll inputs; partner with Accounting to ensure timely and accurate processing.
Maintain employee data, agreements, and changes with strong attention to data hygiene.
Produce recurring people analytics, such as hiring funnels, headcount reports, turnover data, and productivity KPIs.
Policies, Compliance & Employee Relations
Draft and update company policies, SOPs, and employee handbooks, ensuring alignment with legal regulations.
Support employee relations by addressing concerns with fairness, documenting issues, and ensuring follow-through.
Contribute to workforce planning and organizational design initiatives to ensure effective and scalable growth.
Change & Organizational Effectiveness
Drive adoption of new processes, tools, and systems through clear communication and enablement.
Identify process gaps and recommend scalable improvements for continuous organizational effectiveness.
What You'll Bring
Must-Haves
3+ years of relevant HR experience with strong hands-on experience in recruiting and employee selection.
Demonstrated success in meeting performance objectives and timelines in a fast-paced, remote environment.
Advanced English communication skills, both spoken and written.
Proficiency with office tools (Excel, PowerPoint, Word) and comfort with online HR systems.
High integrity, sound judgment, and ethical decision-making in handling sensitive HR matters.
Strong ability to manage multiple priorities while working remotely, with high self-discipline and follow-through.
Flexibility to work a schedule that overlaps with core team hours.
Nice to Have
Experience in healthcare, telehealth, or high-growth companies.
Exposure to multi-country contracting and compliance considerations.
Familiarity with learning design concepts (micro-learning, SOPs, job aids).
How We Work
Fully remote, async-friendly collaboration.
Outcome-focused culture with clear goals, feedback, and continuous improvement.
Why Placidway?
Impactful Work: Join a company that's transforming healthcare experience, improving lives worldwide.
Flexible Environment: Work remotely and enjoy a flexible schedule that supports work-life balance.
Growth Opportunities: Be part of a growing organization that offers professional development and career advancement.
Apply Now
Take the next step in your career and become a part of a dynamic, fast-growing team at Placidway. We're excited to hear from you!
Job Type: Full-time
Work Location: Remote
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