to manage handle day-to-day HR operations for our automotive service center. The role involves end-to-end recruitment, attendance & payroll support, employee engagement, training coordination, and compliance management. Strong coordination with workshop, bodyshop, parts, customer care, and front-office teams.
Key Responsibilities
1. Recruitment & Onboarding
Manage end-to-end recruitment for technicians, service advisors, warranty, CRE, drivers, floor controllers, parts staff, and back-office roles.
Conduct screening, telephonic interviews, scheduling, and documentation.
Coordinate technical trade tests for technicians.
Prepare offer letters, appointment letters, and onboarding kits.
Conduct employee induction (HR + dealership orientation).
2. Attendance & HR Administration
Monitor biometric attendance daily and share absenteeism reports.
Track late comers, overtime, weekly offs, and shift schedules.
Manage leave records and monthly payroll inputs.
Maintain employee personal files, HRIS entries, and MIS reports.
3. Training & Development
Maintain skill matrix for all service roles.
Coordinate OEM training nominations (e.g., Mahindra Mile).
Plan internal soft skills, technical training, and refresher training.
Track training completion and effectiveness.
4. Performance Management
Track KPIs for service staff (SA, CRE, Technician, QC, Floor Controller, Parts, Warranty).
Assist in monthly and quarterly performance reviews with HODs.
Maintain appraisal records and increment sheets.
Implement performance improvement plans (PIPs).
5. Employee Engagement & Welfare
Organize birthdays, team-building events, safety meetings, rewards & recognition.
Run employee satisfaction surveys and resolve grievances.
Promote workplace discipline, grooming standards, and HR policies.
6. Compliance & Policies
Ensure compliance with labour laws:
ESIC, PF, minimum wages
Shops & Establishment
Gratuity, Bonus
Maintain statutory registers and coordinate with auditors.
Ensure contractor compliance and maintain vendor records.
7. Exit Management
Conduct exit interviews and clearance formalities.
Manage F&F process and separation documentation.
Analyze attrition and report trends to management.
Required Skills & Eligibility Education
MBA/PGDM in HR / BBA HR
Any graduate with HR experience in automotive is preferred
Strong communication & coordination
Knowledge of labour laws
Recruitment & onboarding expertise
Training coordination
HR MIS reporting (Excel mandatory)
Employee relations & conflict handling
Time management and discipline monitoring
Salary Range
?15,000 - ?25,000 per month (Depending on dealership size & candidate experience)
Why Join Us?
Work with a reputed automotive dealership
Structured HR processes and career growth
Exposure to full-service operations: workshop, bodyshop, parts & customer care
Opportunity to build strong workforce culture and development programs
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
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