Job Description

Paytm is India\'s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks\' financial instruments. To further enhance merchants\' business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the team:

Ethics & Compliance is responsible for establishing and maintaining an effective ethics program within the organization. This role requires a strong understanding of ethical principles, compliance regulations, and best practices in business integrity. Team work closely with cross-functional teams and internal/external stakeholders to develop dashboards, trackers, analyze gaps, and promote a culture of integrity throughout the organization

About the role: This role requires a strong understanding of ethical principles, compliance regulations, and best practices in business integrity. Role includes collaborating with cross-functional teams and internal/external stakeholders to develop dashboards, trackers, analyze gaps, and promote a culture of integrity throughout the organization.

Expectations/ Requirements:

1. Develop and implement an ethics program:

\xc2\xb7 Create and maintain policies, procedures, and guidelines that promote ethical behavior and compliance with applicable laws and regulations.

\xc2\xb7 Work closely with cross-functional teams and internal/external stakeholders to develop dashboards, trackers, analyze gaps, and promote an integrity culture throughout the organization.

\xc2\xb7 Conduct regular ethics training and awareness programs for employees at all levels of the organization.

\xc2\xb7 Establish mechanisms for reporting and addressing ethical concerns or violations, ensuring confidentiality and protection against retaliation.

2. Monitor and enforce ethical practices:

\xc2\xb7 Conduct periodic audits and reviews to assess the effectiveness of the ethics program and identify areas for improvement.

\xc2\xb7 Collaborate with internal teams to investigate reported ethics violations, ensuring prompt and appropriate action is taken.

\xc2\xb7 Implement controls and measures to prevent unethical behavior, including the development of a robust whistleblower protection program.

3. Provide guidance and support:

\xc2\xb7 Serve as a trusted advisor to employees, managers, and executives on matters related to ethics and business integrity.

\xc2\xb7 Offer guidance on ethical decision-making, conflict resolution, and the interpretation of company policies.

\xc2\xb7 Stay updated on industry trends and regulatory changes related to ethics and business integrity, providing recommendations for compliance.

4. Foster a culture of integrity:

\xc2\xb7 Develop and execute initiatives to promote a culture of ethics, integrity, and accountability throughout the organization.

\xc2\xb7 Collaborate with HR and leadership to integrate ethical considerations into performance management and reward systems.

\xc2\xb7 Lead by example, demonstrating ethical conduct and promoting transparency and fairness in all business practices.

Superpowers/ Skills that will help you succeed in this role

1. Minimum 3 years\' experience in business administration, ethics, law, or a related field

2. Bachelor\'s degree in business administration, ethics, law, or a related field. A master\'s degree is preferred.

3. Proven experience in ethics, compliance, or a related field, ideally in a managerial capacity.

4. Strong knowledge of ethical frameworks, industry standards, and regulatory requirements.

5. Excellent communication skills, with the ability to effectively convey complex concepts to diverse audiences.

6. Strong analytical and problem-solving abilities, with a demonstrated ability to make sound ethical judgments.

7. Ability to build relationships and collaborate with stakeholders at all levels of the organization.

8. High level of integrity, confidentiality, and professionalism.

Education:

Bachelor\'s degree in business administration, ethics, law, or a related field.

A master\'s degree is preferred.

Why join us

1. A collaborative output driven program that brings cohesiveness across businesses through technology

2. Improve the average revenue per use by increasing the cross-sell opportunities

3. A solid 360 feedback from your peer teams on your support of their goals

Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India\'s largest digital lending story is brewing here. It\'s your opportunity to be a part of the story!

Paytm