Job Description

:

The HR Intelligent Automation (HRIA) Engineer will be a part of the Workforce Technology organisation and will lead the modelling and development of automation solutions for the HR function globally. The role acts as a subject matter specialist for process improvement and innovation efforts, identifying prospective automation opportunities and delivering the technology solutions, with a special emphasis on Pega Low Code Workflow solutions. The role reports to the HR Intelligent Automation Product Lead (Global).

Location: Mumbai/ Bengaluru

Key Responsibilities

• Works with HR process leads / operations managers to identify automation opportunities and develop appropriate technology solutions
• The initial focus area of this role will be to assess needs / opportunities, finalise requirements, design and implement workflow solutions using Pega Low Code (or similar tools)
• The role holder will also be expected to work on solutions employing Alteryx, UIPath and other tools under the HRIA purview
• Implements the automation solution, independently or via technology partners depending on the project
• Supports design of process maps and end-user documentation (BRDs / SDDs)
• Actively coaches and trains teams on associated process and technology change and drives adoption
• The role holder will also be an active partner on HR Capability development (with Intelligent Automation tools) and enabling Citizen Development efforts

Relevant Experience / Skills

• 4-8 years of Automation, Robotics, Business Process Analysis experience with a proven track record of process improvement and automation projects preferably in the field of HR
• Strong preference for competent users of Pega Low Code tool / solution suite
• Experience with other end-User Configuration / Citizen Development tools (Alteryx, UiPath, Tableau) would be a plus
• Understanding / experience of Robotic Process Automation, Robotic Desktop Automation, Process Mining, Process Discovery, Test Automation, Xceptor, Document Understanding, AI / ML are good to have (but not mandatory)
• Experience developing and designing current state and future state process maps
• Competent (Intermediate-Advanced to Advanced) level MS Office user (esp. Excel)
• Experience of sourcing and writing data from and to Relational databases and files using automation tools and SQL query experience will be desirable
• Knowledge of Programming languages would be useful but is not a pre-requisite

Individual attributes / soft skills

• Ability to think critically about a process and determine repetitive and rules driven components
• The role holder will be assessed on logical approach to problem solving and ability to translate a logical problem into a technological / improvement solution
• Ability to work with and influence a wide variety of stakeholders
• Detail oriented with an aptitude to ask questions and drill into the business rules that drive a process
• Can think creatively and looks for innovative solutions to problems
• Strong communication skills with the ability to coach, train and support others

Strong and demonstrable project management skills

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

JPMorgan Chase