Job Description

Job ID: 175002 Location: :India- Pune (Amdocs Site) In one sentence Supports HR processes by providing services to Amdocs employees, managers and HR teams. Coordinates events and activities to promote the employee experience and enables flawless and efficient end-to-end HR processes. All you need is... We are looking for 4+ years of Experience You should be customer/Employee-Oriented is an understatement: We need you to be passionate about employee experience! You have high energy and drove and efficiently manage resolution of every employee query As for the skillset and experience, we are looking for: 4 to 8 years of experience in HR Role, delivering services preferably HR and from shared services center environment. Experience of managing a caseload of complex queries. Strong written and verbal communication and problem-solving skills, ability to manage conflict, ability to present, train. Facilitate, influence and attention to details. Closure orientation and low tolerance for delays and deviations. To be able to work well under pressure and be flexible in adapting and responding to changing situation and the ability to deal with ambiguity with solution-focused thinking, driven by data, strong judgement, and decision-making skills. Manage requests in the way that outcome would justify HR Advisory/Operations commitments on daily basis. What will your job look like Act as a \'sensor\' to the Field HR and proactively \'raises flags\' when necessary. Handle ongoing activities in his/her domain within a specific unit, including budget allocation and prioritization when needed. This requires staying up-to-date on the legal and/or professional issues in order to improve and update the relevant activities. Apply knowledge and expertise of the most updated processes and tools in day to day interactions with employees. Provide solutions (which may be customized in accordance with HR guidelines and/or business targets) and implements HR policies/processes/activities in a vibrant environment. You will craft, generate and present a variety of reports that support organizational processes and facilitate ongoing improvement. Update and maintain data of various HR system and issue reports and analyses in support of ongoing monitoring and decision making. Plan and handle operational aspects of HR processes and/or activities from initiation to execution, including alignment of various internal and/or external focal points. Ensure that all the necessary facilities are in place for relevant activities. Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers\' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers\' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at Why you will love this job: Work with multifaceted HR Professionals at the back-end and gain a better understanding of different HR facets Become a master of multi-tasking! We offer a range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

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