Job Description

Client Relationship Management:Building and maintaining strong relationships with clients or customers Understanding their needs and requirements

Customer Service:Providing excellent customer service and addressing customer inquiries or concerns Resolving issues and ensuring customer satisfaction

Sales and Cross-selling:Identifying opportunities to cross-sell or upsell products or services to existing clients Achieving sales targets and contributing to revenue growth

Communication:Effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails

Product Knowledge:Staying updated on the company's products or services Educating clients on new offerings and benefits

Documentation:Maintaining accurate and up-to-date records of client interactions Managing necessary paperwork and documentation related to client accounts

Market Research:Keeping abreast of industry trends and market conditions Providing insights and feedback to the organization based on client interactions

Risk Management:Assessing and managing risks associated with client relationships Ensuring compliance with relevant regulations and policies

Collaboration:Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively

Reports and Analysis:Generating reports on client satisfaction, sales performance, and other relevant metrics Analyzing data to identify areas for improvement and growth

Job Type: Fresher

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits:

Work from home
Language:

English (Preferred)
Work Location: In person