Job Description

About the Company

Procreative Solution Pvt. Ltd. is a fast-growing IT company specializing in website and software development, digital marketing, and business consulting. We aim to deliver innovative and efficient technology solutions while fostering a collaborative and creative work environment.

Position Overview

We are seeking a dynamic and detail-oriented HR + CRM Executive to handle both human resources operations and client relationship management. The ideal candidate will oversee employee engagement, recruitment, onboarding, CRM data handling, and client communication to ensure smooth internal and external business processes.

Key Responsibilities

Human Resource Management:

Manage the end-to-end recruitment process including screening, interviewing, and onboarding.

Maintain employee records, attendance, and payroll coordination.

Develop and implement HR policies and procedures.

Plan employee engagement and performance evaluation programs.

Address employee grievances and foster a positive work culture.

Client Relationship Management (CRM):

Manage client communication, track project progress, and ensure satisfaction.

Maintain and update client data in the CRM system accurately.

Follow up with clients for feedback and support requirements.

Coordinate between the technical and client teams for project updates and issue resolution.

Generate CRM reports for analysis of client engagement and retention.

Skills and Qualifications

Bachelor's degree in Business Administration, Human Resources, or a related field.

1-3 years of experience in HR or CRM roles.

Excellent communication and interpersonal skills.

Proficiency in MS Office and CRM software.

Strong organizational and multitasking abilities.

Problem-solving attitude with a customer-centric approach.

Employment Type

Full-Time

only for Female candidate

Salary

Competitive and based on experience

Working Days

Monday to Saturday

To Apply:

Send your updated resume to "procreativesolution1991@gmail.com" with the subject line "Application for HR + CRM Executive."

Job Type: Full-time

Pay: ?14,420.00 - ?41,648.83 per year

Work Location: In person