Job Description

IncRuiter is a next-generation technical screening and talent assessment platform.
We are a SaaS-based organization with an interview service (IaaS) at its core. IaaS
& Video Interview Platforms have a combined market size of 5-6Bn USD. It's a
niche and new market segment in the B2B sector.
We aim to disrupt the traditional evaluation techniques for screening candidates
with completely automated hiring solutions. IncRuiter helps companies save their
time on candidate evaluation and makes hiring 1.5X faster.
IncRuiter is a market leader and one of India's Top 3 players in this segment having
a wide range of Clients in the domestic and international market as well. Our
major clientele includes Blenheim Chalcot, Betsol, Wabtec, Dassault, UST Global,
Systematic Ventures LLC, and so on.

We have multiple products in our portfolio -
? IncServe (Interview as a Service)
? IncVid (Video Interview Platform)
? IncFeed (Interview Scheduling Platform)
? IncExit (Exit Interview Platform)
? IncSource (Pre-Vetted Developer Solutions)
? IncBot (AI Video Interview Platform )

Role Overview: The HR Coordinator at Incruiter serves as the key liaison between clients, candidates, and

interview panels, ensuring seamless communication, scheduling, and resolution of any escalations. They play a pivotal role in driving an efficient recruitment process while maintaining client and candidate satisfaction.

Roles and Responsibilities:

1. Client Handling:

? Act as the primary point of contact for clients, ensuring clear and professional communication.

? Understand client requirements and expectations to align recruitment solutions accordingly.

? Build and maintain strong client relationships to foster trust and repeat business.

2. Scheduling:

? Coordinate and schedule interviews between clients, candidates, and interview panels efficiently.

? Manage calendars to avoid scheduling conflicts and ensure timely updates to all stakeholders.

? Use appropriate tools to streamline scheduling and improve the overall recruitment process.

3. Client Responding:

? Promptly address client inquiries via email, phone, or other communication channels.

? Provide timely updates regarding recruitment progress and candidate status.

? Ensure a smooth flow of communication between clients and the internal team.

4. Client Escalation Handling:

? Manage and resolve client escalations in a professional and timely manner.

? Investigate issues thoroughly, identify root causes, and provide actionable solutions.

? Escalate unresolved issues to senior management if necessary while ensuring client satisfaction.

5. Panel Coordination:

? Liaise with interview panels to ensure their availability for scheduled interviews.

? Share relevant candidate information and interview materials with the panel in advance.

? Provide support to the panel for any technical or logistical requirements during interviews.

6. Candidate Coordination:

? Communicate interview schedules, instructions, and expectations to candidates clearly.

? Assist candidates with any queries related to the interview process.

? Ensure candidates are well-prepared and follow up on post-interview updates.

WHAT WILL YOU NEED TO SUCCEED?

Experience: Prior Internship experience in coordination and client-facing roles.

? Skills: Strong communication and interpersonal skills, with excellent organizational and

multitasking abilities.

? Knowledge: Familiarity with recruitment processes, tools, and scheduling software.

? Problem-Solving: Ability to manage escalations and resolve conflicts efficiently.

? Flexibility: Comfortable working in a fast-paced, client-focused environment.

Job Type: Full-time

Pay: Up to ?15,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

Immediately Available
Education:

Master's (Required)
Work Location: In person