Job Description

Required for WGH Poetree, Thekkadi
01-03 Year Experience required from Hotel Industry

1. Recruitment & Staffing

Coordinate end-to-end hiring for hotel departments (Front Office, Housekeeping, F&B, Kitchen, Engineering, etc.). Post job ads, screen resumes, schedule interviews, and conduct initial HR rounds. Coordinate interviews with department heads. Manage onboarding and induction of new employees. Maintain manpower planning reports and track vacancy status.

2. Employee Onboarding & Orientation

Organize joining formalities (documents, ID cards, uniforms, payroll enrollment). Conduct HR orientation and ensure employees understand hotel policies. Introduce new hires to departmental teams and monitor initial training.

3. Training & Development

Assist in planning training calendars (grooming, customer service, safety & hygiene). Coordinate training sessions with department trainers and external vendors. Maintain training attendance records and update skill matrices. Track probation review evaluations.

4. Employee Relations & Engagement

Act as the point of contact for staff queries or grievances. Encourage a positive work environment. Organize staff engagement activities (staff parties, festivals, appreciation events). Promoting hotel culture, values, and employee wellbeing.

5. HR Operations & Administration

Maintain employee files and HR records (attendance, leave, discipline). Update HRMS / payroll systems regularly. Prepare HR letters (offer, appointment, warning, transfer, confirmation). Ensure smooth coordination with other departments.

6. Attendance, Leave & Payroll Support

Track employee attendance, leaves, and overtime. Verify attendance inputs for payroll processing. Coordinate with accounts/finance for timely salary disbursement.

7. Compliance & Safety

Ensure compliance with labour laws (PF, ESIC, minimum wages, shop & establishment act). Maintain statutory registers and documentation. Assist in workplace safety training (fire, hygiene, food safety). Conduct audits and assist in certifications (ISO, HACCP, internal HR audits).

8. Performance Management

Support the PMS process (goal setting, mid-year, annual appraisals). Help department heads track employee performance. Maintain appraisal records and increments data.

9. Employee Exit Process

Conduct exit interviews. Manage full and final settlement coordination. Collect hotel property (ID card, uniform, tools). Process experience and relieving letters.

10. Additional Hotel-Specific HR Duties

Monitor grooming standards (uniform, personal hygiene policies). Coordinate with housekeeping for accommodation of staff (if the hotel provides staff quarters). Maintain locker room records, cafeteria attendance, and discipline. Assist in workforce scheduling during high occupancy periods.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off
Work Location: In person