Job Description

Urgent Hiring For Business HR Partner For Leading Contact Centre

Looking for a passionate HR professional who has the drive to build employee experience. The person should be an out-of-the-box thinker, someone who is keen to experiment and build a strong culture in a collaborative manner in an ever-evolving environment.

HRP Duties and Responsibilities :

- Responsible for employee relations and employee life cycle

- Handholding of new employees, Employee counseling and grievance handling

- Driving all Employee Engagements Initiatives/Activities

- Handling of all queries from employees and attrition management

- Responsible for effective execution of monthly/Quarterly programs

- Provide HR advice to Employees and business managers

- Ensuring proactive employee communications on Organization's process and policies

- Managing employees connect by regular one-on-one and skip level meetings

HRP - Skills :

- Outstanding employee engagement skills.

- Must be self-motivator and self-starter

- Excellent facilitation skills

- Exceptional listening skills

- Solid time management skills

- Must be able to effectively deal with internal & external stakeholders

- Creative ability & writing proficiency

- Ability to multitask and successfully operate in a fast paced, team environment

- Must adapt well to change and successfully set and adjust priorities as needed

HRP - Minimum requirements :

1. 2-3 years of BPO Experience with 6-12 months of experience in employee management

2. Graduate / 3-year Diploma

3. Excellent verbal, written and interpersonal communication skills

4. Must be proficient with Microsoft Office (Word, Excel, PowerPoint)

5. Excellent presentation skills

6. Strong interpersonal, customer service, leadership and motivational skills

7. Highly organized, detail-oriented, patient & action-oriented