Job Description

About PhonePe Group:

PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

HR Audit and Assurance

About PhonePe:

PhonePe is a payments App, built by Indians! We aim to offer every Indian equal opportunity to accelerate their progress by unlocking the flow of money and access to services. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe started in 2015, and crossed 6+ bn transactions on its platform having 600 mn registered users and 40 mn merchants.

Role Objective:

Seeking a high-integrity and detail-oriented professional to join the People Experience team within HR function in an

internal audit and process assurance role

. The role is responsible for proactively auditing internal HR processes and identifying the control gaps. The focus is on reducing risks and enhancing audit readiness.

:

Conduct structured audits and reviews across HR processes

ensuring alignment with internal policies, SOPs and process SLAs.

Evaluate and report the effectiveness of internal controls

in critical areas such as: + Onboarding and Background Verification (BGV)
+ Payroll accuracy, statutory deductions, and reconciliation
+ Offboarding (exit) and full and final settlements including recoveries and write-offs where applicable
+ FTC Management (contract worker lifecycle, CLRA adherence, vendor SLAs)
+ HR Vendor Management
+ Employee data integrity on HRMS and various downstream HR systems

Drive HR audit readiness

by ensuring that documentation and system records are updated, easily retrievable, and aligned with inspection and audit protocols.

Generate actionable governance reports and dashboards

based on the audit observations and share with process owners for resolving the root causes and implementing sustainable control improvements.

Collaborate with Finance teams

(Accounts, GL and Reporting, Treasury, etc) to strengthen HR-adjacent controls.

Expected Business Impact and Governance Outcomes

This role directly contributes to:


Enhanced audit readiness by embedding a proactive risk lens in everyday HR operations. Stronger governance across people processes and improved audit outcomes. Operational efficiency and improved employee trust and experience.

Skills & Qualifications

Master's degree in HR, Finance, Audit, or related field. 4-5 years of experience in internal audit, process assurance, or risk/compliance roles focussed on HR processes. Deep understanding of HR processes, labour laws, and statutory requirements relevant to a large organization. Exposure in fintech organizations and scaling up businesses is advantageous. Experience managing audits and process reviews in high-volume environments with excel-based data analysis, and audit documentation. Analytical, investigative, and risk-sensing mindset, with good communication skills. Ability to operate independently while building credibility across cross-functional teams.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits -

Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

Wellness Program -

Employee Assistance Program, Onsite Medical Center, Emergency Support System

Parental Support -

Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

Mobility Benefits -

Relocation benefits, Transfer Support Policy, Travel Policy

Retirement Benefits -

Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

Other Benefits -

Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe

on our blog

.