Job Description

Key Responsibilities:

Coordinate with team leads to resolve attendance discrepancies. Prepare and share monthly attendance reports for payroll. Act as the first point of contact for employee concerns. Log, track, and escalate grievances as needed. Assist in implementing and improving grievance handling procedures. Respond to employee queries regarding HR policies, leaves, attendance, etc. Maintain a ticketing system/log to track resolutions. Ensure timely follow-ups and issue closures. Ensure timely submission to payroll or billing departments. Assist in drafting policy documents and process guides. Maintain accurate and updated records in HR systems and files. Coordinate employee onboarding, exit, and lifecycle documentation. Ensure compliance with data privacy and company policies. Generate regular HR reports (headcount, attrition, attendance, etc.) for management. Support audit processes with required reports and data backups. Provide ad-hoc reports as requested by the HR Manager or leadership.
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Required Qualifications:

Bachelor's degree in Human Resources, Business Administration, or related field. 1-3 years of experience in HR operations or a generalist role. Proficiency in MS Excel and HRIS tools. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. High level of integrity and confidentiality.
Job Type: Full-time

Pay: Up to ?25,000.00 per month

Work Location: In person