Job Description

Job Summary

We are looking for a detail-oriented and proactive

HR Assistant & CRM Assistant

to support daily HR operations and manage customer data through the CRM system. The ideal candidate should be organized, tech-savvy, and capable of handling both employee-related and customer-related administrative tasks effectively.

This role is a combination of

Human Resource support duties

and

Customer Relationship Management (CRM) responsibilities

.

Key ResponsibilitiesHR Assistant Duties

Assist in recruitment and selection processes, including job postings, screening resumes, and coordinating interviews. Maintain and update employee records (personal, attendance, leave, salary details). Assist in onboarding and offboarding activities. Support payroll preparation by compiling attendance, leave, and overtime data. Assist in preparing HR documents such as offer letters, appointment letters, and experience letters. Manage employee leave records and ensure policy compliance. Provide administrative support to the HR Manager. Handle basic employee queries related to HR policies, attendance, and benefits. Ensure all HR data is kept confidential and organized.
CRM Assistant Duties

Maintain and update customer details in the CRM system accurately. Track customer interactions, follow-ups, and feedback. Generate reports from the CRM system (sales reports, customer status, follow-up reports). Assist the sales and service teams with customer data, reminders, and communications. Ensure data accuracy and consistency in the CRM. Handle basic customer queries and forward them to the relevant department when required. Support customer retention and satisfaction initiatives.Required Skills & Qualifications Bachelor's degree in HR, Business Administration, or a related field (preferred). 1-3 years of experience in HR support or CRM administration. Basic knowledge of HR functions (recruitment, payroll support, attendance, leave management). Experience using CRM software and MS Office (Excel, Word, Email). Good communication and interpersonal skills. Strong organizational and time management abilities. Attention to detail and ability to manage multiple tasks. Ability to maintain confidentiality and professionalism.
Job Types: Full-time, Permanent

Pay: ?13,000.00 - ?15,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person