Job Description

We are looking for a highly organized and proactive

HR and Operations Manager

to oversee the complete post-wedding journey for our clients. This role bridges the creative and operational aspects of the business -- ensuring a smooth experience from planning the shoot to delivering the final curated memories. The ideal candidate should be a great communicator, meticulous with timelines, and passionate about customer experience.

Client Coordination:

Act as the single point of contact for clients post-booking. Understand client expectations, cultural nuances, and event details. Regularly update clients on progress and maintain a warm, professional rapport.

Post Production Oversight:

Manage timelines and workflows for photo selection, editing, cinematic video editing, teaser/trailer creation, and album design. Coordinate between internal editing teams and outsourced partners (if any). Ensure quality control and brand consistency across all deliverables.

Delivery Management:

Handle approvals and revisions for photos, videos, and albums. Manage delivery deadlines and formats (online galleries, pen drives, physical albums, etc.). Ensure a smooth handover of all assets to clients and collect feedback.

Project Closure:

Maintain records of completed projects. Ensure all client requirements are fulfilled and the job is formally closed. Collect testimonials and reviews where possible.

Requirements:

Proven experience in project management or client servicing (wedding industry preferred). Strong understanding of photography & video post-production workflows. Excellent communication and interpersonal skills. Multi-lingual will be a bonus Highly organized with the ability to multitask and meet deadlines. Familiarity with editing software (Photoshop, Lightroom, Premiere Pro, etc.) is a plus. Ability to handle international clients and time zones.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment Paid sick time
Experience:

HR: 1 year (Preferred) Operations management: 1 year (Preferred)
Work Location: In person