Job Description

Handle end-to-end recruitment for academic, tech, and sales roles Manage onboarding, offer letters, contracts, and HR documentation Maintain employee records, attendance, and leave management systems Coordinate payroll inputs and ensure statutory compliance Support performance reviews, learning plans, and employee engagement Address employee queries, grievances, and policy clarifications Support HR reporting and audits Provide support to schools, teachers, and administrators via phone, email, chat, or tickets Resolve platform-related queries (LMS, assessments, reports, logins, integrations) Guide users on product features, workflows, and best practices Log, track, and follow up on customer issues until resolution Escalate technical or product issues to internal teams Collect feedback and share insights to improve product experience Ensure high customer satisfaction and timely response SLAs
Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person