Job Description

About SUJAY'S DENTAL CARE

SUJAY'S DENTAL CARE is a leading, NABH-accredited dental clinic in Bangalore, committed to providing exceptional patient care through advanced technology and a highly skilled team. We are looking for a dynamic and multifaceted professional to join our management team and drive our next phase of growth.

Position Summary

We are seeking a strategic and results-oriented

HR and Business Growth Manager

to oversee all aspects of human resources, lead our marketing initiatives, and manage the clinic's financial and administrative operations. This is a unique hybrid role for a professional with a strong business acumen who can align our talented team with our ambitious growth objectives. The ideal candidate will be a master of multitasking, blending expertise in HR, digital marketing, financial oversight, and business administration to enhance operational efficiency and expand our market presence.

Key Responsibilities Human Resources (HR)

Talent Management:

Manage the end-to-end recruitment process, from sourcing and interviewing to hiring and onboarding of clinical and administrative staff.

Employee Relations:

Foster a positive and high-performance work environment. Act as the primary point of contact for all employee matters, ensuring compliance with labor laws.

Performance & Development:

Implement performance appraisal systems and coordinate training and professional development programs to ensure the team remains at the forefront of dental excellence.

Policy & Compliance:

Develop and enforce HR policies and procedures that align with our clinic's values and legal requirements.

Marketing & Business Growth

Strategic Marketing:

Design and execute a comprehensive marketing strategy to increase patient acquisition and enhance brand visibility, targeting both local and potential dental tourism clients.

Digital Presence:

Manage all digital marketing channels, including the clinic's website, social media platforms (Facebook, Instagram, etc.), SEO/SEM, and online advertising campaigns.

Content Creation:

Oversee the creation of engaging content (blogs, videos, patient testimonials) that educates patients and promotes our services.

Community & Corporate Outreach:

Build strong relationships with local businesses, schools, and corporate entities to establish partnerships and referral networks.

Analytics:

Track and analyze marketing campaign performance, patient acquisition costs, and ROI to optimize strategies.

Finance & Business Administration

Financial Oversight:

Oversee the clinic's daily financial operations, including patient billing, insurance claims, and accounts payable/receivable.

Budgeting & Reporting:

Assist in the preparation of annual budgets, financial forecasts, and monthly performance reports for the management.

Operational Efficiency:

Analyze clinic workflows and implement process improvements to enhance productivity and patient satisfaction.

Vendor Management:

Manage relationships with suppliers and vendors to ensure cost-effective procurement of dental supplies and equipment.

Qualifications & Skills

Education:

MBA or a Master's degree in Business Administration, Healthcare Management, or a related field is highly preferred.

Experience:

A minimum of 3-5 years of experience in a role that combines HR, marketing, and administrative responsibilities. Experience in the healthcare or dental industry is a significant advantage.

Marketing Expertise:

Proven track record in developing and executing successful digital marketing campaigns. Proficient in SEO, SEM, social media marketing, and analytics tools.

HR Knowledge:

Solid understanding of HR best practices, including recruitment, employee relations, and compliance.

Financial Acumen:

Strong grasp of financial principles, budgeting, and financial reporting.

Leadership:

Excellent leadership, communication, and interpersonal skills with the ability to motivate and manage a diverse team.

Problem-Solving:

Strategic thinker with outstanding organizational and problem-solving abilities.

Why Join Us?

Be a key part of the leadership team at a reputable and growing dental practice. A dynamic role with a high degree of autonomy and responsibility. Competitive salary and the opportunity to make a significant impact on the business.
Interested candidates are invited to send their resume and a cover letter outlining their suitability for the role to accounts@sujaysdentalcare.com

Job Type: Full-time

Pay: ₹50,000.00 - ₹60,000.00 per month

Ability to commute/relocate:

Banashankari, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person