Job Description

We are looking for an HR & Admin Manager who plays a critical role in overseeing the human resources and administrative functions within a hotel or hospitality business, who is responsible for managing the recruitment, employee relations, training, and development processes while also ensuring that administrative operations, including facilities management, procurement, and compliance, run smoothly.

Human Resources Management

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Creating a positive work environment, ensuring that the hotel's staffing needs are met, and that the operational processes are efficient and cost-effective. Develop and implement recruitment strategies to ensure the hotel is fully staffed with qualified personnel. Oversee the recruitment process, including job postings, interviews, onboarding, and hiring decisions. Ensure the recruitment process complies with local labor laws and regulations. Act as a liaison between management and staff to resolve conflicts, address grievances, and ensure a positive work environment. Implement employee engagement initiatives, ensuring high morale and job satisfaction. Coordinate and conduct employee training programs to ensure all staff meet the required standards of service and performance. Identify training needs based on performance reviews and hotel goals. Promote continuous professional development and growth opportunities for employees. Maintain up-to-date records on employee attendance, leave, and payroll.

Administrative Management

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Oversee the daily administrative operations of the hotel, including office supplies, equipment maintenance, and facility management. Ensure that the hotel is maintained to a high standard, coordinating with housekeeping, maintenance, and other departments as necessary. Manage the procurement process for administrative supplies and equipment. Assist in budget preparation for administrative expenses, monitoring expenditures, and suggesting cost-saving opportunities. Ensure that all administrative functions are in compliance with local and international health and safety regulations. Coordinate emergency protocols, ensuring that staff are trained on safety and emergency procedures. Maintain and update safety records and reports as required. Maintain accurate and up-to-date employee records, administrative documents, and compliance reports. Prepare regular reports on HR and administrative activities for senior management.

Experience

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At least 3-5 years of experience in human resources and administrative roles within the hotel or hospitality industry. In-depth knowledge of hospitality operations, staffing needs, and industry-specific regulations.

Skills

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Strong interpersonal and communication skills. Excellent leadership, organizational, and problem-solving abilities. Ability to work under pressure in a fast-paced environment.

Personal Attributes

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Strong customer service mindset with a focus on employee satisfaction. Detail-oriented and proactive, able to anticipate and address issues before they arise. Ability to maintain discretion and confidentiality. Strong cultural awareness and sensitivity to the diverse backgrounds of hotel staff and guests.

Desirable

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Previous experience in managing HR for a hotel chain, resort, or large-scale hospitality environment. Fluency in multiple languages is a plus. Knowledge of hotel operations, including front office, food and beverage, housekeeping, and maintenance.

Working Conditions

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Full-time position. Flexibility to work evenings, weekends, or holidays as required by the hotel's operational needs.
Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

Food provided
Work Location: In person