Job Description

Job Overview: We are seeking a highly organized and proactive HR & Admin Executive and Process Manager to lead and manage a wide range of HR, administrative, and process-related responsibilities. The ideal candidate will play a pivotal role in recruitment, onboarding, training, employee performance management, CRM process development, system compliance, and office administration. Job Responsibilities: Human Resources & Recruitment : Manage end-to-end recruitment including job posting, resume screening, interviews, and selection. Handle offer closures, salary negotiations, and finalizing employment agreements. Plan and execute induction and onboarding programs for new hires. Identify training needs, coordinate training sessions, and support employee development. Conduct periodic performance evaluations and monitor KPIs. Develop, monitor, and report on HR KPIs to align with organizational goals. Administrative & CRM Management : Oversee day-to-day office administration including supplies, facilities, and support operations. Document and standardize business processes across departments. Define and implement CRM processes in collaboration with the development team. Liaise with the head office development team to ensure systems are customized and functional. Follow up on outstanding collections, especially for retail media payments. Process Enforcement & System Compliance : Ensure strict adherence to defined systems and processes across all teams. Conduct regular training on system usage and operational workflows. Promote system-based operations to reduce manual errors and improve efficiency. Identify process gaps and work with relevant teams to implement improvements. Job Requirements: Candidates must have a BBA or MBA qualification. A minimum of 4 years of total experience is required, with at least 2 years of relevant experience in HR and administrative functions. Must possess strong skills in lead generation and communication. Should have hands-on experience with HR processes, including attrition, retention, Employee Self-Service (ESS), and employee engagement. Awareness of ISO 9001 standards is required. Preferred candidates will have experience in HR KPI tracking or HR analytics. Should demonstrate strong presentation skills and proficiency in MS Office tools. Proficiency in MS Office (Excel, PowerPoint, Word). Gender Preference: Female Language Preference: Kannada, English, Hindi Location: Bangalore For any further details please write to us on

Skills Required