Hp Service Manager 4 To 6 Years

3 - 8 Years Years    Chennai, India

Job Description

HP Service Manager - Consultant - Chennai
HP Service Manager Administrator
o Extensive technical knowledge & experience of the HP Service Manager (SM 9.5 to ITSM-X) including administration of the application and related operating components
o Certification or training in HP Service Manager 9.x Administration and Technical Configuration
o Strong experience in installing, configuring and maintaining HP Service Manager operations
o Some experience in Implementation, Integration, and Deployment of HP Service Manager
o Some knowledge & experience in HP Service Manager customizations such as form customizations, format controls and scripting
o Having some knowledge of database concepts (MS SQL or Oracle DB) systems and past administration of similar systems would be a plus
o Have broad knowledge of configuration management and asset management tools such as HPs uCMDB, uDiscovery and Asset Management tools.
o 6y+ equivalent work experience in Information Technology, Business Administration, or Technology Management
o Minimum of 3 years relevant experience in a process oriented environment with supporting IT Service Management / Service Desk solutions; preferably in HP Service Manager 9 or higher
o Experience in working within an ITIL based IT support environment and ITIL service delivery processes would be a plus
o A background and familiarity in service management functions such as incident management, configuration management and asset management would be an advantage
o Experience with supporting system relating to CMDB / Asset Manager/Operations Orchestration/Connect IT as well as technologies such as Active Directory and database systems will be highly desirable
o Experience in facilitating and coordinating a broad spectrum of IT teams in support of system administration activities
o Understands and appreciate business and financial awareness of the impact of system downtime, service level and performance metrics benchmarks
o Experience in working in a multinational environment
o Have broad knowledge of connectivity interfaces (such as HP Connect-IT) and data streams that flows into HP Service Manager and appreciates cross dependencies
o Have broad knowledge of HP Operation Orchestrations and integrations into HP Service Manager and other systems
o Have broad knowledge of Microsoft Active Directory services and its data structures
Exp : 6 to 9years
Notice period : Immediate to 30 Days
Job Location : Chennai

Skills Required

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Job Detail

  • Job Id
  • Industry
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    Chennai, India
  • Education
    Not mentioned
  • Experience
    3 - 8 Years Years
  • Apply By
    Aug 17, 2019
  • Job Posting Date
    May 19, 2019