Job Description

To lead and supervise the housekeeping team in the cineplex premises, ensuring that all auditoriums, foyer areas, restrooms, back-of-house zones and other public areas are maintained in a clean, safe, hygienic and guest-ready condition, thereby supporting excellent customer experience and brand standards.

Key Responsibilities

Supervise, coordinate and schedule the daily work of housekeeping staff (auditorium attendants, lobby cleaners, restroom attendants, back-of-house cleaning crew). Indeed+1 Assign tasks and zones; ensure that cleaning standards are met in auditoriums, lobbies, restrooms, corridors, stairways, staff areas, and concession/back-of-house spaces. Betterteam+1 Conduct regular inspections of all assigned areas to check cleanliness, appearance, hygiene and safety. Recruiting Resources+1 Manage inventory of cleaning supplies, equipment and chemicals; requisition/replace as needed, monitor usage and wastage. Indeed+1 Provide training and on-the-job coaching for housekeeping team regarding cleaning methods, use of equipment/chemicals, health & safety procedures, customer-facing behaviour. Manatal+1 Respond to and resolve housekeeping-related guest/visitor complaints and special requests in a timely and courteous manner. Indeed Ensure compliance with health, hygiene, sanitation and safety regulations (e.g., proper chemical usage, safe storage, hazard reporting). withe.co Liaise with maintenance, operations and front-of-house teams to flag any repair needs (e.g., damaged seats, broken fixtures, stains, leaks) and ensure prompt corrective action. Monitor housekeeping staff attendance, performance, and conduct periodic performance feedback; participate in recruitment, promotions/transfers as required. Betterteam Participate in periodic deep-cleaning projects (e.g., auditorium carpet cleaning, upholstery, back-of-house deep clean) and assist in the work when staffing is short. Recruiting Resources
Requirements / Skills

Proven experience in housekeeping supervision or equivalent role; experience in hospitality/entertainment/large public venue preferred. Manatal Good knowledge of cleaning techniques, equipment and chemicals; awareness of hygiene & safety protocols. Indeed Strong leadership, organizational and time-management skills; ability to supervise a team, schedule shifts, assign work effectively. withe.co Excellent communication (verbal) and interpersonal skills; ability to interact with both staff and guests/visitors. Attention to detail and a high standard of cleanliness and presentation. Physical stamina: able to stand/walk for long periods and move around large premises. Ayres Hotels Flexibility to work shifts, weekends, evenings as required (since cineplex operations often include late hours). High school diploma or equivalent; additional training/certification in housekeeping/cleaning operations is a plus.
Preferred

Experience in a cinema/theatre environment or other high-footfall public venue. Knowledge of inventory management and basic budgeting. Basic computer skills (for scheduling, reporting, stock records).
Working Conditions

The role involves movement throughout the cineplex premises - auditoriums, lobbies, restrooms, service areas, storage rooms. Shifts may include evenings, weekends, public holidays depending on business hours. The role may require occasional hands-on cleaning support when staffing is constrained. Must adhere to all company policies for safety, sanitation and guest service.
Key Performance Indicators (KPIs)

Cleanliness standards met / audit scores (internal inspections) Guest/visitor feedback related to cleanliness Staff attendance, turnover and performance metrics Inventory usage and wastage control of cleaning supplies Timely detection & reporting of maintenance needs in cleaning zones
Application Instructions

Interested candidates should send their resume, a reference of previous housekeeping or supervision experience, and expected salary to [email address/link]. Please mention

"Housekeeping Supervisor - Cineplex"

in the subject line.

Job Types: Full-time, Permanent

Pay: ₹11,208.58 - ₹20,005.18 per month

Work Location: In person