Job Description

Key Responsibilities :

Supervise and manage day-to-day housekeeping and soft service operations at client sites. Ensure

100% manpower availability

in each shift with effective reliever/replacement arrangements. Handle all staff-related matters, including grievances, complaints, uniforms, attendance, and welfare. Act as the primary point of coordination between site staff, management, and clients. Prepare and submit attendance, invoices, and site operation reports accurately and on time. Share daily/weekly reports such as attendance, client feedback, and training reports duly signed by clients. Conduct induction and on-the-job training for new joiners; ensure training compliance and collect employee undertakings. Monitor and evaluate staff performance; gather client feedback to maintain high service quality. Ensure proper implementation of SOPs, safety guidelines, and compliance requirements. Liaise with local authorities and government bodies when required.

Key Skills & Competencies :

Strong

team management and leadership

abilities. Excellent

communication and client-handling skills

. Proactive

problem-solving approach

with focus on quality service delivery. Good knowledge of

housekeeping processes, chemicals, equipment, and facility management operations

. Proficiency in

MS Office

(Excel, Word, Outlook) and report documentation. Ability to work under pressure and handle multi-site operations if required.

Qualifications & Experience :

12th/ Graduate / Diploma Minimum

2-4 years of experience

in housekeeping/facility operations or client-site management. Experience in managing manpower and handling client interactions is a must.
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

Do you have experience in managing manpower and handling client ?
Education:

Higher Secondary(12th Pass) (Required)
Work Location: In person