Qualification : Diploma in Hospitality/BHMT/Craft Course
Experience : 6 - 10 years
Job Summary :
responsible for smooth running of the department in the respective shift, confirming to SOP's, ensuring the checklists are followed, ensuring smooth coordination with other departments.
Duties and Responsibilities
General
*To ensure that the staff are aware of their hours of work and that they adhere to the planned duty roster.
To make any adjustments necessary in their off-days in consultation with the concerned employees.
*To instruct the staff in cleaning routines and schedules.
*To regularly fill up the cleaning and maintenance checklists and inventories after a complete physical check.
*To liaise with the maintenance department for any maintenance work required in guestrooms or public areas and to initiate work-order forms.
*To inspect and record room status regularly and liaise with the reception desk.
*To issue the relevant keys, keep track of them, and get them safely back.
*To be responsible for following the correct procedures in dealing with lost and found articles when employees hand these in.
*To check the stocks regularly, take delivery of stocks, and issue supplies to attendants.
*To supervise the staff involved in the cleaning and setting up of banquet halls, meeting rooms, and other event venues.
*To check and record the amount and condition of the house linen during collection, dispatch, storage, repair, and use.
*To arrange for the induction and training of staff.
*To regularly appraise managers of individual staff performance.
*To inform the employees of staff welfare schemes and other facilities.
*To liaise with staff from other departments in a way that shows respect for their skills and abilities.
Other skills
Work experience as a Housekeeping Supervisor or similar role
Hands-on experience with cleaning and maintenance tasks for large organizations
Ability to use industrial cleaning equipment and products
Excellent organizational and team management skills
Flexibility to work various shifts, including evenings and weekends
Job Types: Full-time, Permanent
Pay: From ?20,000.00 per month
Benefits:
Food provided
Leave encashment
Provident Fund
Shift availability:
Day Shift (Preferred)
* Night Shift (Preferred)
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