Job Description

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department. This includes supervising room attendants, ensuring cleanliness standards are met, monitoring inventory and supplies, and assisting in training staff. The role ensures a high standard of cleanliness, hygiene, and guest satisfaction throughout guest rooms and public areas.

Key Responsibilities:

Supervise and coordinate the daily activities of housekeeping staff. Inspect guest rooms, corridors, and public areas to ensure standards of cleanliness and maintenance are met. Prepare duty rosters and assign tasks to housekeeping staff. Monitor staff performance and provide training, guidance, and support. Maintain records related to room occupancy, maintenance issues, and daily cleaning checklists. Ensure proper use and maintenance of cleaning equipment and materials. Monitor inventory of linen, cleaning supplies, and guest amenities, and coordinate with stores or procurement. Respond promptly to guest complaints or requests and follow up to ensure satisfaction. Coordinate with the front office and maintenance teams for room status updates and repairs. Maintain health and safety standards as per hotel policies.

Requirements:

Proven experience as a Housekeeping Supervisor or similar role in the hospitality industry. Strong leadership and organizational skills. Attention to detail and high standards of cleanliness. Ability to work flexible hours, including weekends and holidays. Good communication skills in English and local language. Basic computer knowledge for report writing and coordination.

Preferred Qualifications:

Diploma or certification in Hospitality Management or Housekeeping. Experience in using housekeeping management software (e.g., IDS, Opera, etc.)
Job Type: Full-time

Pay: ?17,000.00 - ?20,000.00 per month

Benefits:

Food provided
Schedule:

Day shift Rotational shift
Work Location: In person