The Housekeeping Supervisor is responsible for ensuring effective housekeeping operations at assigned sites. This includes team supervision, client interaction, compliance with service standards, market surveys, training, documentation, and support in administrative and recruitment activities. The role requires a proactive approach to maintaining site cleanliness, staff efficiency, and client satisfaction.
Key Duties & Responsibilities:
Daily Operations & Supervision
a) Submit daily
morning attendance reports
and
evening performance feedback
to the office.
b) Conduct regular
site visits
to monitor staff performance and hygiene standards.
c) Supervise and execute
one-time deep cleaning services
, ensuring quality and timely completion.
Training & Staff Management
a) Provide
on-site training
based on staff performance and service gaps.
b) Maintain
staff biodata
, update attendance, and coordinate leave records.
c) Support in
coordinating new recruitments
and onboarding processes.
Client Interaction & Service Reporting
a) Act as the
point of contact for clients
at assigned sites.
b) Collect
client feedback
, prepare and submit
feedback reports
to the office.
c) Generate
one time
cleaning estimates
for special cleaning jobs and ensure execution.
Market Survey & Business Intelligence
Conduct
market surveys
to collect potential client information.
a) Identify new clients and current contracts, salary structures, pain points, and satisfaction levels.
b) Collect client contact details and prepare follow-up reports for the business development team and data operator.
Office & Admin Coordination
a) Execute office-assigned
tasks related to operations and administration
.
b) Maintain
vehicle logs
,
equipment usage logs/ car diary
, and ensure proper upkeep for auditing.
c) Ensure all
documentation
is up to date (attendance registers, training logs, feedback records, etc.).
Compliance & Continuous Improvement
a) Stay updated with
NABH standards
and
industry best practices
.
b) Regularly upgrade knowledge in
site management
and
market trends
.
c) Ensure that services are delivered in compliance with
organizational and client standards
.
Job Type: Full-time
Pay: From ?20,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Provident Fund
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.