Job Description

Housekeeping Supervisor needs to ensure that guest rooms, public areas, and back-of-house spaces meet the hotel's cleanliness and presentation standards. Need to oversee housekeeping staff, manage daily operations, and maintain inventory to deliver exceptional guest experiences.

Key Responsibilities

Staff Supervision

Assign daily tasks to room attendants and housekeeping staff. Monitor performance and provide coaching or corrective action. Ensure compliance with hotel policies, safety, and hygiene standards.

Quality Control

Inspect guest rooms, corridors, and public areas for cleanliness and presentation. Address guest complaints promptly and professionally. Uphold brand standards and guest satisfaction goals.

Inventory Management

Maintain stock of linens, cleaning supplies, and equipment. Track usage and place orders to avoid shortages. Ensure safe storage and handling of chemicals.

Training & Development

Train new staff on cleaning techniques, guest interaction, and safety protocols. Conduct refresher training sessions for existing staff. Promote teamwork and professional growth.

Administrative Duties

Prepare staff schedules and duty rosters. Maintain records of inspections, attendance, and supply usage. Report maintenance issues to engineering or relevant departments.

Skills & Qualifications

Strong leadership and communication skills. Attention to detail and organizational ability. Ability to handle guest complaints diplomatically. Knowledge of cleaning procedures, chemicals, and housekeeping equipment. High school diploma or equivalent (hospitality degree preferred). Prior experience in housekeeping or supervisory role. Basic computer skills for scheduling and reporting.
Job Type: Full-time

Pay: ?17,000.00 - ?20,000.00 per month

Benefits:

Food provided Provident Fund
Work Location: In person